Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Bobbi Schiltz

Hershey,NE

Summary

Results-driven professional seeking position as Customer Service Representative. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.

Overview

28
28
years of professional experience

Work History

Bartender

The Bar
Hershey, NE
01.2017 - 04.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties 5 days per week, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Built relationships with vendors to manage orders and negotiate costs
  • Trained three new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol

Administrative Clerk

Nebraska Safety And Fire
North Platte , Nebraska
06.2014 - 09.2015
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
  • Communicated with suppliers to reconcile invoice payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered for over 500 customers.
  • Reviewed figures, postings and documents for correct entry, completeness and accuracy.
  • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.

Medical Office Assistant

Dr Kurt Gold
Omaha, Nebraska
04.2008 - 04.2012
  • Coordinated patient scheduling for about fifty patients per day, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.

Warranty Specialist

Nebraska Machinery
Omaha, Nebraska
02.2005 - 09.2008
  • Checked documentation for accuracy and validity on updated systems.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Verified client information by analyzing existing evidence on file.
  • Generated, posted and attached information to claim files.
  • Made contact with insurance carriers to discuss policies and individual machine coverage.
  • Processed and recorded 100 claims per day.
  • Posted payments to accounts and maintained records.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.

Office Clerk

Mark Hydraulic
Omaha , NE
04.1990 - 03.2004
  • Interacted with 100 customers by phone, email or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Inside sales of hydraulic parts
  • Shipping and receiving inventory
  • Checking in of jobs for service department.
  • Manage accounts payable and receivable.

Education

Some College (No Degree) - Accounting And Business Management

Iowa Western Community College
Council Bluffs, IA

Skills

  • Forecast Preparation
  • Supply and Inventory Maintenance
  • Bar Operations and Logistics
  • Anticipating Guest Needs
  • Ability to Lift 30 Pounds
  • Teamwork and Professionalism
  • Handling Difficult Customers
  • Ordering Bar Supplies
  • Patron Rapport
  • Cash Handling and Management

Timeline

Bartender

The Bar
01.2017 - 04.2022

Administrative Clerk

Nebraska Safety And Fire
06.2014 - 09.2015

Medical Office Assistant

Dr Kurt Gold
04.2008 - 04.2012

Warranty Specialist

Nebraska Machinery
02.2005 - 09.2008

Office Clerk

Mark Hydraulic
04.1990 - 03.2004

Some College (No Degree) - Accounting And Business Management

Iowa Western Community College
Bobbi Schiltz