Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Bobbi Warner
Middlebourne,WV
Summary
Overview
9
years of professional experience
Work History
Biolife Plasma ServicesClarksburg, WV
Medical Support Specialist
01.2023 - Current
Job overview
- Provided administrative support to medical staff and patients by scheduling appointments, managing patient records, and responding to inquiries.
- Performed routine medical office duties such as filing paperwork, maintaining medical supplies, and preparing documents for review.
- Prepared examination rooms by stocking them with necessary equipment and supplies.
- Greeted patients upon arrival, answered phone calls in a professional manner, and responded to emails promptly.
- Conducted data entry into electronic health records system accurately and efficiently.
- Reviewed laboratory results with patients while ensuring confidentiality.
- Coordinated lab work or diagnostic tests requested by physician.
- Provided clerical assistance such as transcribing dictations, scanning documents into EHR system, photocopying documents for distribution.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Handled general office duties to support administrative staff during peak hours.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Administered medications under physician's supervision.
Anmoore Fire and Medical Anmoore , WV
Emergency Medical Technician
12.2021 - Current
Job overview
- Assisted in providing medical care to patients with life-threatening conditions and injuries.
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Administered medications as prescribed by a physician.
- Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Assessed the scene of an accident or incident before providing medical assistance.
- Monitored patient status during transport ensuring safety at all times.
- Documented patient assessment findings in accordance with established protocols.
- Participated in continuing education courses to maintain certification requirements.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Educated family members on how best to care for their loved one after discharge from hospital.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Adhered strictly to safety regulations set forth by local governing bodies.
- Observed infection control measures when treating multiple patients within a given timeframe.
- Reported any suspicious activity witnessed while on duty immediately upon return from call.
- Remained level-headed and proactive during emergency situations.
- Assessed emergency situations and prioritized medical care for patients.
- Demonstrated dedication to providing quality care through continued training and education.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Trained new hires by offering insight into job duties and assessing shift performance.
United Hospital Center Bridgeport , WV
Registered Nurse
02.2020 - 04.2023
Job overview
- Provided patient care and education to patients with chronic illnesses.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Administered medications and treatments according to physician orders.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Instructed patients on proper self-care techniques at home following discharge from the hospital.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Actively participated in quality improvement initiatives within the department.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Assisted physicians during examinations or surgical procedures.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Conducted intake assessments with patients and relatives to gather case history.
- Monitored patients after surgery, answered questions and provided home care strategies.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Doddridge County Emergency Service West Union , WV
Emergency Medical Technician
10.2018 - 07.2021
Job overview
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Operated specialized medical equipment such as ventilators, cardiac monitors and suction devices.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Monitored patient status during transport ensuring safety at all times.
- Documented patient assessment findings in accordance with established protocols.
- Participated in continuing education courses to maintain certification requirements.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
- Educated family members on how best to care for their loved one after discharge from hospital.
- Provided emotional support and comfort to patients while transporting them to their destination.
- Documented calls in reports detailing incident type and course of treatment.
- Demonstrated dedication to providing quality care through continued training and education.
United Hospital Center Bridgeport, WV
Nurse Technician
11.2018 - 02.2020
Job overview
- Assisted nurses with patient care activities such as bathing, dressing and feeding.
- Provided emotional support to patients and their families.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Collected specimens for laboratory testing.
- Observed patients' physical condition and reported changes to nursing staff.
- Maintained accurate records of patient care services provided in accordance with hospital policies.
- Cleaned and sterilized medical equipment following established procedures.
- Monitored inventory levels of medical supplies in assigned areas and restocked when necessary.
- Answered call lights promptly to respond to patient needs in a timely manner.
- Assisted physicians during examinations, treatments and diagnostic tests as required.
- Maintained a safe environment by adhering to infection control protocols and safety standards.
- Assisted with transferring patients from beds to wheelchairs or stretchers using proper techniques.
- Provided assistance with ambulation, range-of-motion exercises and other rehabilitative activities.
- Ensured all patient information was kept confidential according to HIPAA regulations.
- Collaborated with interdisciplinary teams on patient treatment plans.
- Conducted regular rounds throughout the unit to check on patients' comfort level.
- Responded quickly to emergency situations in accordance with established protocols.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Provided support with bathing, toileting, grooming and washing.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Protected and promoted patient rights and assisted individuals to achieve maximum independence.
- Monitored fluid intake and output levels to evaluate electrolyte imbalances.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Used mobility devices to transport patients.
CEL PizzaNew Martinsville, WV
Shift Manager
11.2014 - 04.2016
Job overview
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Assisted with kitchen preparation during peak times as needed.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Established policies for cash handling procedures to maximize security measures.
- Adhered to all health department regulations regarding food storage and preparation.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Optimized profits by controlling food, beverage and labor costs.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Explained goals and expectations required of trainees.
Education
West Virginia University At ParkersburgParkersburg, WV
Associate of Applied Science from Nursing
12.2019
University Overview
West Virginia University At ParkersburgParkersburg, WV
Associate of Applied Science from Board of Governors
12.2016
University Overview
Skills
- Appointment Scheduling
- Clinical and Operational Judgement
- Billing Support
- Medical Records Management
- Needs Assessments
- Quality Control
- Critical Thinking
- Patient Chart Tracking
- Medical Terminology
- PALS
- PHTLS
- TIMS
Timeline
Medical Support Specialist
Biolife Plasma Services
01.2023 - Current
Emergency Medical Technician
Anmoore Fire and Medical
12.2021 - Current
Registered Nurse
United Hospital Center
02.2020 - 04.2023
Nurse Technician
United Hospital Center
11.2018 - 02.2020
Emergency Medical Technician
Doddridge County Emergency Service
10.2018 - 07.2021
Shift Manager
CEL Pizza
11.2014 - 04.2016
West Virginia University At Parkersburg
Associate of Applied Science from Nursing
West Virginia University At Parkersburg
Associate of Applied Science from Board of Governors
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