Bobbi Wright

• Followed pet care instructions, dietary needs, and medication regimens.
• Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
• Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
• Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
• Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
• Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
• Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
• Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.

• Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
• Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Implemented strategies for upselling and cross-selling, maximizing sales revenue opportunities.
• Participated in ongoing training programs to stay current on industry trends, products, and best practices.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Recorded accurate and efficient records in customer database.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Assisted manager in all aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Expedited project completion times due to the ability to multitask effectively under tight deadlines.
• Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Maintained clean and organized job sites, contributing to a safe working environment for all employees.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Assisted with basic carpentry work such as installing wooden floors and crown molding.

Can explain in person.