Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
AssistantManager

Bobbie Bahn

Columbus ,Ohio

Summary

Results-driven management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Studious manager offering 15 years of extensive experience in managing and routing. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.

Forward-thinking manager with extensive knowledge of operations. Known for success in automotive industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Overview

18
18
years of professional experience
1
1
Certification

Work History

EVS Supervisor

Mt Carmel Hospital
02.2023 - Current
  • Placed orders for housekeeping supplies and guest toiletries.
  • Increased employee performance through effective supervision and training.
  • Worked with front desk to respond promptly to all guest requests.
  • Completed schedules, shift reports, and other business documentation.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Monitored staff performance and provided feedback to drive productivity.

Store Manager

O'Reilly Auto Parts
01.2011 - 04.2022
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Dispatched and routed drivers in commercial delivery to ensure time effective deliveries.

Sales Manager/Route Manager

Federated Auto Parts
08.2007 - 11.2010
  • Coached employees on company standards.
  • Sold Product to existing and new customers along assigned routes.
  • Motivated and educated marketing team of Number people on regular basis.
  • Increased company profit Number% by meeting and exceeding sales goals.
  • Built relationships with customers and community to establish long-term business growth.
  • Managed accounts to retain existing relationships and grow share of business.

Education

Diploma - Academics

Marion-Franklin High School
Columbus, OH
05.1999

Skills

  • Multitasking and Organization
  • Financial Management
  • Accounting Techniques
  • Administrative Management
  • Financial Statement Review
  • Business Leadership
  • Project Management
  • Management Team-Building
  • Shift Scheduling
  • Cash Management
  • Staff Supervision
  • Sales Activities
  • Policy Development and Enforcement
  • Performance Monitoring and Evaluation
  • Customer Service
  • Store Merchandising
  • Employee Training
  • Payroll Management
  • Supply Ordering
  • Problem Anticipation and Resolution
  • Inventory Management
  • Recruiting and Hiring

Accomplishments

  • Exceeded monthly store sales goals multiple months in a row.
  • Managed a store that exceeded company expectations in every category during the 2021 resulting in Store of the year award.

Certification

Biohazard certification

Interests

Racing, fishing, camping and time with family making memories!!

Timeline

EVS Supervisor

Mt Carmel Hospital
02.2023 - Current

Store Manager

O'Reilly Auto Parts
01.2011 - 04.2022

Sales Manager/Route Manager

Federated Auto Parts
08.2007 - 11.2010

Diploma - Academics

Marion-Franklin High School

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