Bobbie Bernier
Food preperation
Gouldsboro,ME
Summary
Dynamic and results-driven professional with extensive experience in food service and operations management at DLK Clam Shop. Proven track record in enhancing customer satisfaction and optimizing inventory control. Skilled in team leadership and effective communication, consistently achieving high standards of service and operational efficiency.
Overview
28
28
years of professional experience
Work History
Owner/ Seafood Processor
DLK Clam Shop
10.2015 - Current
- Fresh quality seafood
- Customer & Business operations
- Managed daily operations to ensure efficient service and high customer satisfaction.
- Developed seasonal menu & prices for an ongoing market.
- Oversaw staff training to enhance service quality and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Managed daily extremely clean & sanitized working environments.
Food Service Technician
Child & Family Opportunities
08.2006 - 06.2009
- Ensured compliance with food safety standards through regular inspections and audits.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained new staff on operational procedures and equipment usage to maintain efficiency.
- Developed and implemented improved workflows for meal preparation and service delivery.
- Many certificates in food handling & serving
Banquet Server/ Cook/ Dishwasher/ Housekeeping
Schoodic Institute At Acadia National Park
09.2006 - 09.2008
- Delivered exceptional service during events, ensuring guest satisfaction and maintaining high standards of presentation.
- Coordinated table setups and arrangements for various banquet functions, optimizing space and flow for efficient service.
- Assisted in the training of new staff on service protocols and best practices to enhance team performance.
- Managed food and beverage inventory during events, ensuring timely replenishment and adherence to safety guidelines.
Inn Keeper
Island View Inn
04.1998 - 02.2002
- Managed daily operations to ensure exceptional guest experiences and satisfaction.
- Oversaw staff training and development to enhance service quality and efficiency.
- Implemented process improvements that streamlined front desk operations and reservation systems.
- Developed strategic marketing initiatives to increase occupancy rates and attract diverse clientele
- also served breakfast & cooked
- housekeeping
Education
High School Diploma -
Sumner Memorial
Sullivan, MESkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business planning
- Customer service
- Teamwork and collaboration
- Team leadership
- Effective leader
- Goal setting
- Quality assurance
- Inventory control
- Inventory management
- Purchasing and planning
- Performance improvement
- Employee motivation
Timeline
Owner/ Seafood Processor
DLK Clam Shop
10.2015 - Current
Banquet Server/ Cook/ Dishwasher/ Housekeeping
Schoodic Institute At Acadia National Park
09.2006 - 09.2008
Food Service Technician
Child & Family Opportunities
08.2006 - 06.2009
Inn Keeper
Island View Inn
04.1998 - 02.2002
High School Diploma -
Sumner Memorial