Bobbie Bosaaen
Spokane,WA
Summary
Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Retail Sales Associate with more than 24 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Have been working in the machinery and metal working industries for the past 24 years. Learned what they need to keep their machinery running with limited down time. Have also maintained all shipping and receiving schedules for the company
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
46
46
years of professional experience
Work History
Sales, Customer Keepfill
Bixby Machine Tool Supply
09.2001 - Current
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Verified that all customers received receipts for their purchases.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Actively pursued personal learning and development opportunities.
- Supervised and directed all merchandise and shipment processing.
- Answered customer telephone calls promptly and in an appropriate manner.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Preserved a perfect attendance record for 36 months.
Supervisor, Distribution clerk, Dispatch clerk
U S Postal Service
11.1978 - 12.2000
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Verified that all customers received receipts for their purchases.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Communicated clear expectations and goals to each team member.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Worked with the management team to implement the proper division of responsibilities.
- Actively pursued personal learning and development opportunities.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
- Supervised and directed all merchandise and shipment processing.
Education
High School Diploma -
Joel E Ferris
1971
Skills
- Customer-oriented
- Active listening skills
- Credit card transactions
- Retail sales
- Computer literate
- Merchandising
- Stocking
- Skilled problem solver
- Shipment processing
- Personable
- Motivated team player
- Customer service
- Teamwork and collaboration
Timeline
Sales, Customer Keepfill
Bixby Machine Tool Supply
09.2001 - Current
Supervisor, Distribution clerk, Dispatch clerk
U S Postal Service
11.1978 - 12.2000
High School Diploma -
Joel E Ferris
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