Bobbie Boyce
FREDERICKSBURG,TX
Summary
Proven track record in enhancing office efficiency and improving workflow processes at American Roofing & Metal Co., Inc. Demonstrates exceptional problem-solving and customer service skills, alongside proficiency in Microsoft Excel and Quickbooks. Recognized for streamlining operations, resulting in a significant increase in customer satisfaction and operational accuracy. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
Neffendorf and Blocker
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Performed research to collect and record industry data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Administrative Contract Work - Procurement Dept
Pedernales Electric Cooperative
04.2023 - 10.2023
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
Accounting and Administrative Assistant
American Roofing & Metal Co., Inc.
04.1994 - 01.2023
- Liaised between clients and vendors and maintained effective lines of communication.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Performed research to collect and record industry data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Prepared working papers, reports and supporting documentation for audit findings.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Education
BBA - General Studies
University of Texas - San Antonio
San Antonio, TexasSkills
- Mail handling
- Quality Assurance
- Information Security
- Bookkeeping
- Scheduling
- Research
- Spreadsheet Management
- Letter preparation
- Office Administration
- Calendar Management
- Document Control
- Excel spreadsheets
- Deadline-oriented
- Business Administration
- Microsoft Excel
- Quickbooks
- Microsoft Outlook
- Business Correspondence
- Risk Management
- Accounting Support
- Office Management
- Records administration
- Strong Problem Solver
- Prioritization
- Scheduling and calendar management
- Proofreading
- Professional and mature
- Resourceful
- OSHA Compliance
- Compensation and benefits
- Customer Relations
- Confidential Document Control
- Mail handling
- Critical Thinking
- Microsoft Office Suite
- Human Resources Management (HRM)
Timeline
Administrative Assistant
Neffendorf and Blocker
01.2024 - Current
Administrative Contract Work - Procurement Dept
Pedernales Electric Cooperative
04.2023 - 10.2023
Accounting and Administrative Assistant
American Roofing & Metal Co., Inc.
04.1994 - 01.2023
BBA - General Studies
University of Texas - San Antonio
Similar Profiles
Kaye BlockerKaye Blocker
Office Manager at Blocker Heating and AirOffice Manager at Blocker Heating and Air
Spirit YarbroughSpirit Yarbrough
Before- and After-School Counselor at Blocker Norfolk Family YMCABefore- and After-School Counselor at Blocker Norfolk Family YMCA
Xaiver JohnsonXaiver Johnson
Warehouse Worker at Blocker WarehouseWarehouse Worker at Blocker Warehouse