Charles Rodgers
Owensboro,KY
Summary
Resourceful, dedicated employee skilled in team leadership, excelling in problem-solving, adaptability, and empathy. Ensures smooth coordination during stressful situations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SOS Coordinator
Owensboro Regional Recovery
Owensboro, Kentucky
07.2023 - Current
- Coordinate all intakes with the Department of Corrections.
- Keep accurate files on all admissions during and after their stay.
- Enter all relevant information into KOMS daily.
- Create all drug test lists and ensure that they are done by Department of Corrections standards.
- Supervise SOS Monitors and handle all scheduling.
- Interview and hire any new SOS staff.
- Conduct evaluations on SOS staff, per Audubon Area guidelines.
- Maintained accurate records of all incidents that occurred on campus grounds.
- Assist the Director as needed and cover all duties in his absence.
- On-call responsibilities every six weeks.
- Conduct CPR training for all Owensboro Regional Recovery staff.
Housing Coordinator
Owensboro Regional Recovery
Owensboro, Kentucky
07.2022 - 07.2023
- Work directly with KHC to get tenants approved for housing assistance.
- Assist with inspections of each unit after vacancy to ensure the unit is in pristine condition.
- Conduct searches of individual units for contraband and cleanliness.
- Submit all paperwork to KHC before the deadline to ensure continuance of rental assistance.
- Keep up-to-date charts of which unit each client is in and send them to all other staff.
- Aid other staff with day-to-day program activities and cover other staff duties in their absence.
- Records of all clients' housing paperwork, past and present, are made and filed accordingly.
- Oversee the Alumni group and do fundraising events each month.
SOS Monitor
Owensboro Regional Recovery
Owensboro, Kentucky
09.2019 - 07.2022
- Moved around rooms, hallways and grounds regularly to check for issues or individuals needing assistance
- Affirmed compliance with safety and facility policies by enforcing consistent rules
- Maintained physical log and electronic database and regular logs of daily monitoring activities
- Documented critical incidents and coordinated proper responses to identified issues
- Checked for contraband through observation and direct inspections
- Enforced company policies, answered coworkers' questions and trained new personnel
- Prevented unauthorized behaviors with continuous monitoring
- Checked and recorded vital signs of new clients once per shift and monitored for signs of withdrawal.
Store Manager
The Wingstop
Paducah, Kentucky
05.2007 - 05.2018
- Maintained healthy staff morale by creating a fun, educational environment with a high level of employee engagement
- Managed the inventory and purchasing of over $25k per month
- Managed a team of 15 employees, including a manager, and trained them in a variety of merchandising and organizational functions
- Prepared employee schedules to maintain appropriate staffing levels during peak periods
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Counseled and disciplined staff to address issues promptly and provide constructive feedback
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees
- Optimized profits by controlling food, beverage and labor costs
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Education
Associate of Science -
Owensboro Community & Technical College
Owensboro, KY12-2024
High School Diploma -
Heath High School
Paducah, KY05-2009
Skills
- Communication skills
- Leadership
- Computer skills
- Microsoft excel
- Microsoft office
- Time management
- Interviewing
- Supervising experience
- Organizational skills
- First Aid Training
- Problem-Solving
Certification
- Adult Peer Support Specialist
- Medicaid Nurse Aid
- American Heart Association CPR Trainer
Timeline
SOS Coordinator
Owensboro Regional Recovery
07.2023 - Current
Housing Coordinator
Owensboro Regional Recovery
07.2022 - 07.2023
SOS Monitor
Owensboro Regional Recovery
09.2019 - 07.2022
Store Manager
The Wingstop
05.2007 - 05.2018
Associate of Science -
Owensboro Community & Technical College
High School Diploma -
Heath High School
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