Bobbie Cook
Fruitport,MI
Summary
Care-focused Phlebotomist bringing 20-year background in laboratory settings.
Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Lab/Path Assistant
Spectrum Health Hospital Group
Grand Rapids , MI
01.2010 - Current
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Worked closely with lab staff on special projects.
- Prepared specimens for testing and analysis.
- Logged samples correctly into computerized tracking system.
- Demonstrated competence in collecting lab samples for testing.
- Managed specimen sample handling, receiving, storage and inventory.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Performed diagnostic and therapeutic laboratory procedures.
Medical Assistant
Bayside Healthcare
Clearwater Beach, FL
09.2008 - 09.2009
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Phlebotomist
Hackley Hospital
Muskegon, MI
07.2004 - 08.2008
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Centrifuged blood samples as outlined in clinical protocols.
- Reviewed patient records for accuracy and completeness.
- Conducted venipuncture and other CT procedures.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Obtained blood specimens by performing venipunctures and finger sticks 40 times per day.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
In-Home Caregiver
Pathfinders Medical
Muskegon , MI
07.2002 - 07.2004
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Monitored progress and documented patient health status changes to keep care team updated.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Provided mobility assistance such as walking and regular exercising.
- Developed rapport to create safe and trusting environment for care.
Education
Phlebotomy
Muskegon Community College
Muskegon, MI05.2001
Medical Assistant
Ross Medical Education Center
Muskegon, MI05.2000
High School Diploma -
Oakridge High School
Muskegon, MI06.1985
Skills
- Self-motivated professional
- Collaboration
- Customer Service
- Team building
- Multitasking abilities
- Phlebotomy Functions
Timeline
Lab/Path Assistant
Spectrum Health Hospital Group
01.2010 - Current
Medical Assistant
Bayside Healthcare
09.2008 - 09.2009
Phlebotomist
Hackley Hospital
07.2004 - 08.2008
In-Home Caregiver
Pathfinders Medical
07.2002 - 07.2004
Phlebotomy
Muskegon Community College
Medical Assistant
Ross Medical Education Center
High School Diploma -
Oakridge High School