Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie Davis

260 E. Thornton Ave.,California

Summary

Adept Resolution Specialist with a proven track record at Radial Fulfillment Center, enhancing client experience through expert conflict resolution and efficient problem-solving. Skilled in organization and multitasking, significantly improved process efficiency. Collaborated effectively across teams, driving superior supply chain performance and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Resolution Specialist

Radial Fulfillment Center
10.2018 - Current
  • Understanding of general work practices in warehousing and distribution, including order processing picking, and shipping processes and procedures.
  • Maintained detailed records of all interactions and resolutions for future reference and analysis purposes, improving overall efficiency in handling similar cases down the road.
  • Assisted colleagues in navigating challenging situations by sharing expertise and offering guidance when requested or needed.
  • Managed high volumes of customer inquiries for efficient resolution, enhancing overall client experience.

Inventory Control

Crocs Distribution Center
01.2017 - 10.2018
  • Completed physical inventory counts each month.
  • Completed daily cycle counts to maintain accuracy of records.
  • Conducted periodic cycle counts to maintain up-to-date information on available stock quantities, ensuring optimal order fulfillment rates.
  • Collaborated with cross-functional teams to improve overall supply chain performance, resulting in better customer satisfaction.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

High School Diploma -

Sierra High School
San Bernardino, CA
01-2001

Skills

  • Organization skills
  • Conflict resolution skills
  • Team building
  • Agreement preparation
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Independent Decision-Making

Timeline

Resolution Specialist

Radial Fulfillment Center
10.2018 - Current

Inventory Control

Crocs Distribution Center
01.2017 - 10.2018

High School Diploma -

Sierra High School
Bobbie Davis