Punctual and honest with solid background in high stress environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
4
4
years of professional experience
Work History
Front End Assistant
Costco
11.2023 - Current
Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Maintained a well-stocked and organized cashier area for optimal productivity.
Handled high-pressure situations with ease, effectively managing long lines during peak hours.
Restaurant Front of House Manager
Craft And Vine
02.2021 - 05.2022
Enhanced customer satisfaction by efficiently managing front of house operations and addressing guest concerns promptly.
Increased employee productivity through effective scheduling, training, and performance evaluations for all front of house staff.
Boosted restaurant revenue with strategic marketing initiatives and promotions to attract new customers.
Maintained a clean, welcoming environment by overseeing daily cleaning tasks and ensuring adherence to health codes.
Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
Developed strong relationships with vendors, securing competitive pricing on products and services for the restaurant.
Implemented inventory control measures to reduce waste, lower food costs, and improve overall profitability.
Office Manager
Educators Inc. Private Christian Schools
10.2019 - 02.2021
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.