Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bobbie Dorminy

Trinidad,TX

Summary

Experienced owner and manager skilled in strategic planning and client relationship management. Proven track record in developing and implementing quality assurance processes that drive profitability and customer satisfaction.

Overview

2022
2022
years of professional experience

Work History

OWNER AND MANAGER

Owner
FORT WORTH, Texas
01.2014 - 12.2021
  • Developed strategic plans to increase profitability and efficiency.
  • Maintained relationships with existing clients by providing superior customer service.
  • Analyzed market trends to identify new business opportunities.
  • Conducted performance reviews for employees on a regular basis.
  • Implemented quality assurance processes to ensure product excellence.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored performance of personnel against goals set forth by the company.
  • Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Led startup and creation of operational procedures and workflow planning.
  • Developed and implemented successful sales strategies to meet business goals.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Set pricing structures according to market analytics and emerging trends.

Sales Associate

Bekins Moving And Storage
Grand Prairie, Texas
02.2006 - 10.2011
  • Attended weekly team meetings to review performance goals and objectives. Did client estimates sales handled the logistic sales
  • international and Corporate sales Managed all accounts

Owner - Manager

myself
Ft Worth Texas
  • Ensured compliance with applicable laws and regulations related to business operations.
  • Provided direction and guidance to employees.
  • Maintained relationships with existing clients by providing superior customer service.
  • Monitored performance of personnel against goals set forth by the company.
  • Reviewed legal documents related to business operations.
  • Collaborated with other owners on joint ventures and shared resources.
  • Implemented quality assurance processes to ensure product excellence.
  • Managed daily operations of business, including hiring and training staff.
  • Conducted performance reviews for employees on a regular basis.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Formed and sustained strategic relationships with clients.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

ODWYATT HIGH SCHOOL
FORT WORTH TEXAS
05-1971

Skills

  • Strategic planning
  • Market analysis
  • Client relationship management
  • Quality assurance
  • Sales strategy development
  • Employee training
  • Conflict resolution
  • Customer service
  • Project management

Accomplishments

AWARD PINS, INTERNATIONL AND LOGISTIC AWARDS AND CORPORATE AWARDS

Timeline

OWNER AND MANAGER

Owner
01.2014 - 12.2021

Sales Associate

Bekins Moving And Storage
02.2006 - 10.2011

Owner - Manager

myself

ODWYATT HIGH SCHOOL

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