Bobbie Dowdy
Arroyo Grande,CA
Summary
Adaptable Office Administrator with years of office experience that's willing to take on new tasks with enthusiasm and considered valuable and gifted team player.
Overview
8
8
years of professional experience
Work History
Office Administrator
Rice Heating And Air Conditioning
San Luis Obispo, CA
07.2011 - 10.2019
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Delivered clerical support by handling range of routine and special requirements.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Researched accounts and contracts in support of Job Titles and emailed compiled information upon completion.
Education
Associate Of Science - Medical Insurance Billing
Laurus College
San Luis Obispo, CA09.2022
Arroyo Grande High School
Arroyo Grande, CA06.1997
Skills
- Office Management
- Inbound Phone Call Handling
- Financial Services Support
- Report Preparation and Analysis
- Maintaining Office Records
- Accounts Payable and Accounts Receivable
- Financial Records and Processing
- Payroll Administration
- Correspondence Writing
- Advanced Excel Spreadsheet Functions
- Proficiency in Microsoft Office
- Intuit QuickBooks
- Calculating Liabilities
- Permitting Requirements
- Business Correspondence
- Payroll Preparation
- Correspondence and Office Documents
- Personnel Engagement
- Office Supplies and Inventory
- Deposit Collection
- Error Resolution
- Effective Written and Verbal Communication
- Office Reception
- Computer Operating Systems
- Mail and Package Distribution
- Reminder Calls
- Office Equipment Management
- Creating Presentations and Proposals
- Overcoming Obstacles
- Wages and Salary
- Corporate Tax Filings
- Administration and Operations
- Teambuilding
- Decision-Making
- Organization and Time Management
- Self-Motivated
- MS Office
- Data Entry
- Good Telephone Etiquette
Timeline
Office Administrator
Rice Heating And Air Conditioning
07.2011 - 10.2019
Associate Of Science - Medical Insurance Billing
Laurus College
Arroyo Grande High School
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