Bobbie Fields

Assist veterans and prospective property owners and managers to promote permanent and affordable housing opportunities for homeless veterans and their families. This involves outreach/education of potential landlords and community partners with the SSVF program. Working closely with the Veterans to assist in the housing search process, application and move in process. Performing inspection of properties prior to move in.

• Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
• Developed comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
• Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
• Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
• Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
• Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
• Leveraged strong negotiation skills to secure favorable lease terms for low-income families seeking affordable housing options.
• Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
• Contributed to team success by actively participating in staff meetings and sharing best practices with colleagues.
• Assisted applicants in filling out housing applications and verifying assets.
• Helped clients find permanent housing.
• Answered client questions about lease and rental agreements and advocated on behalf of client needs.
• Sought out affordable housing options and residences for people in need.
• Conducted home and apartment inspections to identify safety issues and needed repairs.

• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
• Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Conducted regular inspections of both interior and exterior of properties for damage.

• Directed the overall management of five apartment communities including compliance, marketing, leasing, budgeting, fiscal management and customer service.
• Prepare and administer operating budgets including monthly expenses and variance reporting.
• Collection of rent and enforcing noncompliance procedures.
• Ensure timely and accurate completion of all recertification and financial reporting.
• Oversee resident eligibility screening, income recertification, lease renewals, and rent increases.