Bobbie Hodges
Elm City ,NC
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
25
25
years of professional experience
Work History
Caretaker
Self Employed Services
04.2010 - Current
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Owner's Assistant
Poormans Holdings Llc
01.2015 - 10.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Facilitated successful project completion by providing administrative support and coordinating resources as necessary.
- Developed training materials for new hires, promoting a smooth onboarding process for all employees.
- Negotiated contracts with vendors, securing favorable terms that benefited company finances.
- Assisted in budget preparation, monitoring expenses to ensure adherence to financial goals set by the owner.
- Managed appointment scheduling, ensuring timely consultations with clients and optimal use of owner''s time.
Commercial Sales Manager
Auto Zone Auto Parts
12.2010 - 08.2015
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Increased company profit Number% through upselling packages to corporate groups.
- Mentored junior sales staff to maximize revenues and employee satisfaction, boosting profit levels in Location.
- Provided exceptional customer service throughout the entire sales process, ensuring client satisfaction from initial contact through post-sale follow-up efforts.
Correctional Offcier
Jackson County Correctional Facility
09.2000 - 10.2005
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Education
High School Diploma -
Chipola College
Marianna, FLCertified Nursing Assistant
Wilson Community College
Wilson, NC2012
Basic Law Enforcement
Chipola College
Marianna, FL2000
Skills
- Desktop computers
- Troubleshooting and repair
- Adaptable problem-solving
- Customer relations
- Clear communication
- Creative thinking
- Customer service
- Decision-making
- Conflict resolution
Timeline
Owner's Assistant
Poormans Holdings Llc
01.2015 - 10.2023
Commercial Sales Manager
Auto Zone Auto Parts
12.2010 - 08.2015
Caretaker
Self Employed Services
04.2010 - Current
Correctional Offcier
Jackson County Correctional Facility
09.2000 - 10.2005
High School Diploma -
Chipola College
Certified Nursing Assistant
Wilson Community College
Basic Law Enforcement
Chipola College
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