Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie Horne

Gaffney,SC

Summary

I am organized and dependable individual who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a hardworking and passionate job seeker with strong organizational skills eager to secure a full time position. Ready to help your team achieve company goals.

Overview

11
11
years of professional experience

Work History

Staffing Specialist

Hire Dynamics
08.2021 - 05.2023
  • Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
  • Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Developed and facilitated new-hire orientations.
  • Advertised job opportunities on social media platforms and job boards.
  • Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
  • Performed urinalysis testing to discourage illegal drugs use in company.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Collaborated with managers to identify and address employee relations issues.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Developed and monitored employee recognition programs.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Patient Access Representative

Mary Black Regional Hospital
07.2019 - 03.2021
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Trained new staff on hospital processes and procedures.
  • Verified patient insurance eligibility and entered patient information into system.
  • Greeted and assisted patients with check-in procedures.
  • Provided excellent customer service to patients and medical staff.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments and staff.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Responded to inquiries by directing calls to appropriate personnel.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Delivered support to medical staff in completion of patient paperwork.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Organized patient records and database to facilitate information storage and retrieval.

Office Manager

Tri-County Furniture Services
02.2012 - 06.2016
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.

Education

GED -

Turner Job Corps Center - Albany
Albany, GA
02.1996

Skills

  • Interviewing
  • Onboarding
  • Attention to detail
  • Problem-solving abilities
  • Active listening
  • Organizational skills
  • Multitasking capabilities
  • Recruitment expertise
  • Team collaboration
  • Onboarding processes
  • Critical thinking
  • Background checks
  • Recruiting and Onboarding
  • Adaptability
  • Pre-Employment Screening
  • Recruitment
  • Drug Testing
  • Termination Documentation
  • Networking and Partnership Development
  • Employee Orientation

Timeline

Staffing Specialist

Hire Dynamics
08.2021 - 05.2023

Patient Access Representative

Mary Black Regional Hospital
07.2019 - 03.2021

Office Manager

Tri-County Furniture Services
02.2012 - 06.2016

GED -

Turner Job Corps Center - Albany

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