Bobbie Kennamer
NEWBURY PARK,CA
Summary
Energetic, dedicated professional seeking a position that benefits from a strong level of customer service and interpersonal communication skills. Looking to utilize a quick learning ability to help provide exceptional company satisfaction. Ready to meet all expectations and standards, by applying a passionate work ethic and determination to succeed. Adaptable and agile leader, eager to accomplish all responsibilities and challenges.
Overview
20
20
years of professional experience
Work History
Quality Control Specialist
Advanced Machining Products, Inc.
01.2013 - Current
- Process purchase orders, packing lists, invoices, and payroll.
- Fulfill documentation for all government regulated processing procedures and customer requirements including, but not limited to First Article Inspections, Certificates of Compliance, and proof of outside processes.
- Inventory organization and management.
- Communication with customers, vendors, and employees.
- Shipping and delivery as needed.
Store Support Supervisor/Grocery Team Member
Whole Foods Market Inc
02.2019 - 07.2023
- Answered questions about store policies and addressed customer concerns. Developed relationships with regular customers through dedicated assistance, issue resolution and active listening.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages. Worked flexible schedule to meet business needs.
- Implemented new strategies, such as PLU cheat sheets for everyone's apron and PLU binders for every register in order to ensure a more efficient flow.
- Restocked and organized merchandise in front lanes as part of Real Retail each month.
- Learned how to place supply orders for the store.
- Reconciled cash box at start and end of each shift, accounting for errors and resolving discrepancies. Prepared or pulled all cash registers during each shift.
- Worked in the cash office to reconcile all money processes from the day prior.
- Maintained customer satisfaction with quick and professional handling of product returns including Amazon and store returns.
- Demonstrated store product knowledge by answering questions and suggesting new products to customers.
- Broke down dairy load and stocked according to Whole Foods guidelines.
- Worked extra shifts/overnights when needed to help team be successful.
- Coached current team members through day-to-day work and complex problems.
- Trained new employees.
- Delivered feedback regarding employee performance and training needs.
- Demonstrated new procedures to team members.
- Maintained current knowledge of all team position requirements.
Assistant Manager & Personal Trainer
24 Hour Fitness
07.2004 - 07.2008
- Handle customer problems, inquiries, requests and complaints.
- Interview, train and supervise new and current staff members.
- Maintain cleanliness, organization and inventory.
- Reconciliation and bank deposits.
- Knowledge and execution of exercise programs, circuit training, core training, positioning, posture and injury prevention.
- Achieve personal and team sales goals.
Education
Some College (No Degree) - English
Ventura College
Ventura, CASkills
- Team Member Training
- Quickbooks Online
- Retail Operations
- Cash Handling and Reconciliation
- Multitasking and Prioritizing
- Service-Oriented
- People-Oriented/Inclusive
- Attention to Detail/Accuracy
- Innovative
- Compassionate
Accomplishments
- Customer Service Team Member of the Month (March/October-2020)
- Outstanding Team Member of the Month (November-2021/March-2022)
Timeline
Store Support Supervisor/Grocery Team Member
Whole Foods Market Inc
02.2019 - 07.2023
Quality Control Specialist
Advanced Machining Products, Inc.
01.2013 - Current
Assistant Manager & Personal Trainer
24 Hour Fitness
07.2004 - 07.2008
Some College (No Degree) - English
Ventura College
Similar Profiles
Teresa OrtegaTeresa Ortega
Raw Materials Buyer at Advanced Machining and ToolingRaw Materials Buyer at Advanced Machining and Tooling
BRANDON SCHOENECKBRANDON SCHOENECK
Metal Fabricator at Advanced Precision Machining Inc.Metal Fabricator at Advanced Precision Machining Inc.
Tuyen NguyenTuyen Nguyen
CNC Mill Operator at ADVANCED TEK MACHININGCNC Mill Operator at ADVANCED TEK MACHINING