Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Bobbie Kulakowski

Bobbie Kulakowski

Goodlettsville,TN

Summary

ExperiencedCashier with over 20 years of experience in sales. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

9
9
years of professional experience

Work History

Stower

Amazon
Goodlettsville, TN
01.2022 - Current
  • Sorted over 200 products onto shelves according to type, weight and size.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
  • Maintained100% accuracy while updating online inventory databases.
  • Moved over 200 bags and boxes product boxes weighing up to 49 pounds continuously.

Sales Associate

Burlington
Goodlettsville, TN
09.2021 - 12.2021
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Developed, marketed and sold full range of products and support services.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Achieved perfect attendance and on-time record.

Production Worker and Quality Tech

Yapp Automotive
Gallatin , TN
10.2013 - 09.2017
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Reviewed job specifications to determine appropriate setups for production runs.
  • Assembled Type products according to changing daily work orders and specific customer needs.
  • Organized work to meet demanding production goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.

+ Edit or add your own

  • Located and picked merchandise weighing up to Number pounds to fulfill daily customer orders.

Cashier Team Lead

Jim & Ray’s
Gallatin, TN
09.1987 - 01.1989
  • Monitored areas for security issues and safety hazards.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Communicated with customers and team members to solve problems.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Developed standard operating procedures.
  • Delivered backup coverage to provide customers with optimal support.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Increased customer loyalty and retention.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Analyzed purchases for signs of fraud.
  • Processed checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Received and processed customer payments.

Department Manager & Cashier

TG&Y
Gallatin, TN
05.1980 - 10.1983
  • Communicated with managers of other departments to maintain transparency.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.

Education

High School Diploma - General Studies

Gallatin High School
Gallatin, TN
05.1982

Skills

  • Decision Making
  • Teamwork and Collaboration
  • Worksite safety
  • Machinery operation
  • Stocking
  • Quantity checking
  • Quality assurance
  • Pricing and Markdowns
  • Customer Relations
  • Cooperative Attitude
  • Detail-Oriented
  • Employee Training
  • Product Location
  • Sweeping and Mopping
  • Product Scanning
  • Merchandise Packaging
  • Price Identification
  • Credits and Refunds
  • Cash Handling
  • Feedback Acceptance
  • Reliable and Responsible
  • Honest and Ethical
  • Problem Solving
  • Payment Processing
  • Cash Register Operations
  • Customer Transactions
  • Inventory Stocking
  • Policies and Procedures
  • Work Task Prioritization
  • Fitting Room Oversight
  • Call Response and Transfer
  • Total Payment Calculation
  • Team Collaboration
  • Till Counting
  • Basic Mathematics
  • Adaptable and Flexible
  • Service Minded
  • Coin and Currency Counting
  • Social Perception
  • Check Cashing
  • Relationship Building
  • Return and Exchange Processing
  • Creative Thinking
  • Coupon Redemption
  • Active Listening

Timeline

Stower

Amazon
01.2022 - Current

Sales Associate

Burlington
09.2021 - 12.2021

Production Worker and Quality Tech

Yapp Automotive
10.2013 - 09.2017

Cashier Team Lead

Jim & Ray’s
09.1987 - 01.1989

Department Manager & Cashier

TG&Y
05.1980 - 10.1983

High School Diploma - General Studies

Gallatin High School
Bobbie Kulakowski