Executive leader with extensive experience and results in both for-profit B2C/B2B and nonprofit environments. Full P&L and budget accountability, strategy/operations leadership, process improvement, program development, brand/product management, and omnichannel marketing success for business units up to $440 million in annual revenue. Recognized thought leader and world-class team builder with excellent project management and communication skills. Distinctive ability to align people and resources with mission-centric strategies that achieve results.
Overview
22
22
years of professional experience
Work History
Director of Operations
PROJECT GREEN
11.2022 - 12.2023
Company Overview: Nonprofit Organization: Financial Literacy Education and Economic Advocacy (projectgreengr.org)
Senior leader of Operational Excellence, Strategy, Human Resources, Systems, and Finance functions
OpEx: Directed development, planning, preparation, implementation, and evaluation of annual and long-range strategic plans to empower community impact objectives and KPIs
Established foundational standard operating policies and procedures to support maximized operations
Funding and program effectiveness
Supported Board governance/compliance
Finance: As direct liaison with CPA firm, ensured accurate and timely financial transactions and periodic reporting; and monthly analysis of Statements of Activity and Financial Position
Grant/donor Funding: Led new project research, application processes, pitch decks
Ensured timely reporting of results to existing funders
HR Leadership: Employee records and payroll systems; employee hiring policy and new role development; Created SOPs for the recruit-screen-interview-onboard employee experience; Developed performance review standards
Nonprofit Organization: Financial Literacy Education and Economic Advocacy (projectgreengr.org)
Program Director, Financial Capabilities/Organizational Growth
PROJECT GREEN
07.2020 - 11.2022
Company Overview: Nonprofit Organization: Financial Literacy Education and Economic Advocacy (projectgreengr.org)
Empower individuals and families to achieve transformative financial management competencies
Led and facilitated consumer-facing financial education programs and curriculum development
Developed and grew new/existing community partner relationships and strategic alliances for service delivery
Marketing leadership: created and led the organization’s integrated marketing strategy and tactical activities
HR/organizational growth: New role development; list, recruit, screen, interview, onboard
Nonprofit Organization: Financial Literacy Education and Economic Advocacy (projectgreengr.org)
CEO and Founder/Business Growth and Marketing Strategist
CARTER LOCKE GILLETT
10.2014 - 12.2021
Company Overview: Business growth, marketing strategy, and leadership development consultancy
Strategic engagement with B2B, B2C, and nonprofit clients to provide high-level growth, marketing, and program recommendations
Provided market and resource planning during critical startup, overall vision/strategic direction, and next-level growth phases
Oversaw implementation and coached clients to optimize operational and individual performance
Business growth, marketing strategy, and leadership development consultancy
Director, Marketing and Communications
THE STOW COMPANY
12.2012 - 05.2014
Company Overview: Leading manufacturer of wood-based home organization solutions marketed under the EasyClosets, ORG Home, and Easy Track brands with ~$140 million in annual revenue (thestowcompany.com)
Led all traditional and digital marketing and communications initiatives, directing consumer branding and channel management to achieve annual operating plans and ROI goals
Additional responsibilities included leading staff in brand strategy, SEM/SEO, social media, and marketing automation as well as the collateral process utilizing photo, video, electronic print, and POS
Managed a multi-brand budget of $10 million
As a member of the Executive Team, played a key leadership role in growing annual consolidated revenue by 18% and EBITDA by 57% over the prior year
Transformed the pure-play eCommerce brand EasyClosets by initiating national advertising and sales promotions, high-impact digital marketing, printed collaterals, and a disciplined approach to launch planning for three major product launches (easyclosets.com)
Directed development of a new website design, navigation, messaging, and visual asset production
Leading manufacturer of wood-based home organization solutions marketed under the EasyClosets, ORG Home, and Easy Track brands with ~$140 million in annual revenue (thestowcompany.com)
Division Marketing Manager – ODL USA
ODL INCORPORATED
04.2011 - 11.2012
Company Overview: A leading provider of decorative door glass inserts for residential entry doors; tubular skylights, retractable screen doors, and other durable products with ~$185 million in annual revenue (odl.com)
Directed all brand management/marketing activities for a portfolio of 15 product categories sold through multiple B2B and B2C distribution channels
Led staff of marketing managers and designers responsible for new product development and launch, channel-specific segmentation/marketing strategies and national promotions as well as customer-facing communications for retail/home center and builder/distributor channels
Established the first comprehensive product/market launch processes that drove consistently successful and cost-effective channel execution
Led a cross-functional team in building a major home center business review, resulting in an approved proprietary product line proposal supported by a high-impact merchandising strategy
Championed the B2B and B2C delivery of new products and go-to-market plans, launching four product lines to the building products industry, including two global innovations
A leading provider of decorative door glass inserts for residential entry doors; tubular skylights, retractable screen doors, and other durable products with ~$185 million in annual revenue (odl.com)
Business Growth/Marketing Strategy
INDEPENDENT MANAGEMENT CONSULTANT
11.2007 - 04.2011
Product Platform Leader/Product Manager II – Roman, Roller, Solar Shades
SPRINGS WINDOW FASHIONS, LLC
03.2007 - 10.2007
Company Overview: Leading window blinds and shades manufacturer offering Bali, Graber, SWFcontract, Horizons, and Window Images brands, with ~$250 million in contract and retail channel annual revenue (springswindowfashions.com)
Led platform product development and marketing, with business results ownership for consumer and commercial product sales totaling $30 million in annual revenue
Led three successful product line launches, guiding the team in executing an innovative, combined merchandising program that saved $1 million vs
Traditional collateral
Rejuvenated development of a struggling product line requiring global vendor development and rigorous team building
Launched successfully, generating $500,000 incremental revenue in its first 45 days on the market
Led the development of the company’s first cohesive competitive benchmarking process, integrating both engineering and marketing requirements for comprehensive competitor analysis
Leading window blinds and shades manufacturer offering Bali, Graber, SWFcontract, Horizons, and Window Images brands, with ~$250 million in contract and retail channel annual revenue (springswindowfashions.com)
Project Manager, KitchenAid Culinary Innovation
WHIRLPOOL CORPORATION
01.2006 - 05.2006
Company Overview: Fortune 250 leading global manufacturer and marketer of major home appliances across a large portfolio of brands; $19 billion in annual sales and 69,000 employees worldwide
(NYSE Symbol: WHR)
Fortune 250 leading global manufacturer and marketer of major home appliances across a large portfolio of brands; $19 billion in annual sales and 69,000 employees worldwide
(NYSE Symbol: WHR)
Brand Manager, KitchenAid Major Cooking Appliances
WHIRLPOOL CORPORATION
05.2003 - 12.2005
Company Overview: Fortune 250 leading global manufacturer and marketer of major home appliances across a large portfolio of brands; $19 billion in annual sales and 69,000 employees worldwide
(NYSE Symbol: WHR)
Progressively-responsible leadership roles included developing annual operating plans and driving brand strategies for up to 12 product lines to achieve sales volume, profitability, and market share goals
$440 million in annual revenue for the KitchenAid brand, managing five SG&A budgets totaling $4 million and delivering the second-highest profit among Whirlpool Corporation North America category teams
Created fully integrated marketing strategies and led cross-functional and cross-global teams that developed and launched four major cooking appliance product lines for KitchenAid, including two new-to-market cooking technologies
Re-launched the KitchenAid Outdoor Entertainment product line of premium outdoor grills, side burners, refrigeration, serving stations, and refreshment centers/accessories
$334 million in annual revenue and delivered earnings targets for all appliance categories within emerging brands Roper, Estate, Kirkland Signature, and Costco
Achievement award for leading comprehensive consumer and brand segmentation initiative for emerging brands, authoring the positioning for each and spearheading relevant adjustments to product lines
Fortune 250 leading global manufacturer and marketer of major home appliances across a large portfolio of brands; $19 billion in annual sales and 69,000 employees worldwide
(NYSE Symbol: WHR)
Associate Brand Manager, Emerging Brands
WHIRLPOOL CORPORATION
12.2001 - 05.2003
Company Overview: Fortune 250 leading global manufacturer and marketer of major home appliances across a large portfolio of brands; $19 billion in annual sales and 69,000 employees worldwide
(NYSE Symbol: WHR)
Fortune 250 leading global manufacturer and marketer of major home appliances across a large portfolio of brands; $19 billion in annual sales and 69,000 employees worldwide
(NYSE Symbol: WHR)
Education
Bachelor Of Business Administration, Cum Laude - International Business
Davenport University
Grand Rapids, MI
Skills
Business Unit/P&L Accountability
Operations Leadership
Nonprofit Management
Marketing/Brand Strategy
Certified Innovator
Systems/Process Structuring
Affiliations
International Economic Development Council
Timeline
Director of Operations
PROJECT GREEN
11.2022 - 12.2023
Program Director, Financial Capabilities/Organizational Growth
PROJECT GREEN
07.2020 - 11.2022
CEO and Founder/Business Growth and Marketing Strategist
CARTER LOCKE GILLETT
10.2014 - 12.2021
Director, Marketing and Communications
THE STOW COMPANY
12.2012 - 05.2014
Division Marketing Manager – ODL USA
ODL INCORPORATED
04.2011 - 11.2012
Business Growth/Marketing Strategy
INDEPENDENT MANAGEMENT CONSULTANT
11.2007 - 04.2011
Product Platform Leader/Product Manager II – Roman, Roller, Solar Shades
SPRINGS WINDOW FASHIONS, LLC
03.2007 - 10.2007
Project Manager, KitchenAid Culinary Innovation
WHIRLPOOL CORPORATION
01.2006 - 05.2006
Brand Manager, KitchenAid Major Cooking Appliances
WHIRLPOOL CORPORATION
05.2003 - 12.2005
Associate Brand Manager, Emerging Brands
WHIRLPOOL CORPORATION
12.2001 - 05.2003
Bachelor Of Business Administration, Cum Laude - International Business
Davenport University
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