Bobbie Lorenzana
Lancaster,CA
Summary
Dynamic sales professional with a proven track record at Edge Financial, achieving a 30% lead conversion rate. Skilled in problem-solving and interpersonal communication, I excel in building client relationships and delivering tailored solutions. My leadership and organizational abilities drive successful outcomes in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Host
Smart Staffing Solutions
Corona, CA
02.2025 - Current
- Opened and closed new home community sales office and model homes efficiently.
- Welcomed potential buyers, providing information and addressing inquiries about the community.
- Distributed brochures and collected contact information for future follow-up.
- Supported the on-site sales team with daily operational tasks.
Front Desk Receptionist Volunteer
Desert Vineyard Church
Lancaster, CA
01.2022 - 01.2025
- Managed incoming calls, transferring inquiries to appropriate departments and personnel.
- Performed accurate data entry in various computer systems for church records.
- Greeted visitors warmly, offering information regarding church services and events.
- Assisted staff members with scanning and copying documents as needed.
- Executed administrative tasks promptly to support church operations effectively.
- Monitored inventory levels of office supplies and placed orders when necessary.
Tax Resolution Sales Agent
Edge Financial
Encino, CA
01.2016 - 01.2022
- Guided potential clients through a discovery process to determine which resolution program fits their needs.
- Prepared service agreements for client approval and forwarded the completed package to the tax resolution team.
- Input and maintained highly confidential client data. Into the Customer Relationship Management program
- Converted 30% of leads, resulting in an average monthly sales volume of $30,000.
- Maintained client case file to ensure required documents were submitted on time.
Vacation Ownership Sales Agent
Global Exchange Vacation Club
Encino, CA
01.2014 - 01.2019
- Executed comprehensive sales presentations to highlight resort features and benefits for potential buyers.
- Cultivated strong client relationships, enhancing personalized sales experiences and boosting customer loyalty.
- Employed consultative selling techniques to assess client needs and customize presentations effectively.
- Oversaw complete sales process from initial contact to contract signing, ensuring legal compliance.
- Achieved a consistent closure rate of 20-30% within 90-minute presentations.
Real Estate Assistant / Transaction Coordinator
Premier Valley Properties
Lancaster, CA
01.2008 - 01.2014
- Prepared listing, purchase contracts, and required property disclosures.
- Worked as a liaison between all parties to ensure a smooth transaction.
- Input property, client, pertinent transaction data into the Real Estate Marketing and File Management software (Top Producer, Agent office, and TransactionPoint)
Education
Associate of Arts - Business Administration
Antelope Valley College
Lancaster, CA01.2013
Associates of Science - Real Estate
Antelope Valley College
Lancaster, CA01.2013
Skills
- Leadership and teamwork
- Time management and organization
- Problem solving and negotiation
- Interpersonal communication
- Product knowledge and customer service
Certification
Real Estate License, California Department of Real Estate, 2003
Timeline
Host
Smart Staffing Solutions
02.2025 - Current
Front Desk Receptionist Volunteer
Desert Vineyard Church
01.2022 - 01.2025
Tax Resolution Sales Agent
Edge Financial
01.2016 - 01.2022
Vacation Ownership Sales Agent
Global Exchange Vacation Club
01.2014 - 01.2019
Real Estate Assistant / Transaction Coordinator
Premier Valley Properties
01.2008 - 01.2014
Associate of Arts - Business Administration
Antelope Valley College
Associates of Science - Real Estate
Antelope Valley College