Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bobbie Marshall

Commerce City,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Care Manager

Morning Star Of Arvada
Arvada, CO
02.2022 - Current
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted 20 residents with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help residents move around personal and public spaces.
  • Analyzed key performance indicators to assess and manage risk, evaluating resident care and creating procedural changes to increase efficiency.
  • Monitored resident vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported residents with mental support and physical activities to accomplish quality of life and sustain needs.
  • Administered medications to 50 residents per day
  • Order medication, organize med carts

Caregiver/qmap

Elk Run Assisted Living
Evergreen, CO
04.2017 - 02.2022
  • Assisted with dressing guidance, grooming and medication reminders.
  • Assisted 15 residents with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with residents to deliver emotional support and companionship.
  • Engaged residents in meaningful conversation, socialization and activity while providing personal care assistance.
  • Provided safe mobility support to help residents move around personal and public spaces.
  • Monitored residents vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound residents to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in residents health status to case manager.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Determined specific needs and provided most appropriate level of services for residents well-being.
  • Helped residents care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Passed medication, order medication from pharmacy, check in medication, organized med carts.
  • Helped file medication records
  • Helped work on schedule for caregiver
  • Updated/edited care plans

Cashier

Big R
Evergreen, CO
07.2016 - 04.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped 50-100 customers complete purchases and locate items
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answer phones, transferee calls to right department.

Laundry Attendant/Receptionist

Tall Grass Spa
Evergreen, CO
11.2013 - 05.2016
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Loaded and unloaded machines, folded cleans robes, towels and sheets.
  • Restocked bathrooms
  • Cleaned bathroom and steam rooms.
  • Greeted 20-50 customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email and telephone.
  • Answered phone calls per day promptly and directed incoming calls to correct offices.
  • Answered 20-40 of incoming calls daily to resolve customer issues and schedule appointments.
  • Collect payment for service and products bought.

Education

High School Diploma -

Clear Creek High School
Evergreen, CO
05.2016

Skills

  • Medical Chart Documentation
  • Problem Identification
  • Verbal and Written Communication
  • HIPAA Compliance
  • Dependable and Responsible
  • Time Management
  • Hoyer Lifting Equipment
  • Vitals Monitoring and Documentation
  • Kind and Empathetic
  • Positive Attitude and Energetic
  • Call Transfers
  • Patient Information Collection
  • Telephone Answering
  • Making Appointments
  • Cash Register Operation
  • Customer Assistance

Certification


  • First Aid/CPR Certified
  • Qmap
  • Phlebotomist

Timeline

Care Manager

Morning Star Of Arvada
02.2022 - Current

Caregiver/qmap

Elk Run Assisted Living
04.2017 - 02.2022

Cashier

Big R
07.2016 - 04.2017

Laundry Attendant/Receptionist

Tall Grass Spa
11.2013 - 05.2016

High School Diploma -

Clear Creek High School

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Bobbie Marshall