Bobbie Masich
Buffalo
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Personal Assistant
Sara Mitchell
03.2020 - Current
- Maintained appropriate filing of personal and professional documentation.
- Kept detailed track of household and maintenance inventory and schedules.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Used discretion when handling confidential information.
Owner/Operator
BeautyDeals716
01.2009 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Assessed income and expenses and adapted plans to improve profit levels.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Employed prompt decision-making and in-depth research to resolve issues.
- Reduced operational risks while organizing data to forecast performance trends.
Store Manager
Wilson Farms
01.2006 - 12.2010
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Science - Business Administration
Niagara County Community College
Sanborn, NYSkills
- Self-starter
- Office supply management
- Administrative support
- Clean driving record
- Multitasking and organization
- Multi-task management
- Time management expertise
- Excellent communication skills
- Critical thinker
Timeline
Personal Assistant
Sara Mitchell
03.2020 - Current
Owner/Operator
BeautyDeals716
01.2009 - Current
Store Manager
Wilson Farms
01.2006 - 12.2010
Associate of Science - Business Administration
Niagara County Community College