Hi, I’m
Bobbie Miller
Delta,OH
Summary
Accomplished in enhancing operational efficiency and customer satisfaction, my tenure at Fulton County Processing LTD. showcased my adeptness in organizational and problem-solving skills. Leveraging expertise in Microsoft Office and exceptional verbal communication, I successfully implemented innovative maintenance strategies, improving team productivity by over 30%.
Overview
9
years of professional experience
1
Certification
20
Forklift license
Work History
Industrial Metal Processing
Secretary
04.2024 - 06.2024
Job overview
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Improved document management with introduction of new digital archiving system.
- Provided comprehensive support to new staff, facilitating faster integration into team.
- Improved office workflow by redesigning document submission process.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Enhanced visibility of office policies by creating and distributing employee handbook.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Fulton County Processing LTD.
Buildings/Grounds Supervisor
05.2015 - 04.2024
Job overview
- Provided exceptional customer service, addressing client concerns promptly and professionally to maintain satisfaction.
- Improved landscape aesthetics by implementing innovative design concepts and supervising the maintenance team.
- Developed training programs for new staff members, ensuring consistent quality in workmanship across the team.
- Enhanced team productivity through effective scheduling, task delegation, and performance monitoring.
- Increased safety standards by conducting regular inspections and promptly addressing potential hazards on the grounds.
- Streamlined maintenance processes by developing and implementing detailed work plans for all tasks.
- Promoted a strong teamwork environment by fostering open communication and collaboration among staff members.
- Oversaw the hiring process for groundskeeping staff members, selecting qualified candidates who aligned with organizational values and goals.
- Reduced equipment downtime with proactive maintenance strategies, extending the lifespan of tools and machinery.
- Established preventative maintenance schedules for equipment, reducing repair costs and increasing operational efficiency.
- Conducted regular evaluations of staff performance, providing constructive feedback for continuous improvement opportunities.
- Created a safe working environment by enforcing strict adherence to safety protocols among the team members during daily tasks or large-scale projects.
- Increased overall property appeal through seasonal decoration planning and execution, enhancing visitor experience during events or celebrations.
- Managed inventory of supplies effectively, maintaining adequate stock levels while minimizing waste and cost overruns.
- Collaborated with other department supervisors to coordinate multi-disciplinary project efforts seamlessly.
- Participated in long-term landscaping strategy development, aligning grounds management initiatives with the organization''s overall vision and objectives.
- Ensured timely completion of projects with efficient resource allocation and budget management.
- Maintained diverse landscape, monitoring plant health, aesthetics, and irrigation systems.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained tools and equipment to foster safe and consistent operation.
- Supervised team member performance to meet client deadlines and requirements.
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Identified tools, machinery and personnel required for projects and properly managed resources.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
- Monitored weather conditions to plan work schedules effectively and minimize project delays.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
- Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Ordered all parts for the facility.
- Cleaned all inside of the plant, restrooms, all floor offices, shop floor.
- Made sure all safety equipment was checked and operating correctly fire extinguishers, AED'S and all lifting straps.
- Handed out all safety gear. Made sure I ordered and had full stock of PPE while staying within a budget.
- Working and communicating with vendors and contractors on a daily basis as well as upper management.
Education
Lincoln College of Technology, Toledo
ASSOCIATES from Medical Assistant
03.2013
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Schedule Management
- Complex Problem-Solving
- Multi-Line Phone Systems
- Quickbooks
- Supply Restocking
- Report Writing
- Supply Ordering
- Spreadsheet Management
- Mail distribution
- Managing purchasing activities
- Digital File Management
- Record preparation
- HIPAA guideline compliance
- Payment posting
- Inventory purchasing
- Inter-office communications
- Meeting Support
- Proofreading expertise
- Administering payroll
- Minute Taking
- Expense Tracking
- Report Generation
- Data Verification
- Equipment Sterilization
- EHR account setup
- Fast Learner
- Multitasking and Time Management
- Critical Thinking
- Microsoft Office
- Data Entry
- Recordkeeping
- Clear Communication
- Documentation and Recordkeeping
- Customer relations and communications
- Document and File Management
- Customer and client relations
- Excel spreadsheets
- Scheduling and calendar management
- Administrative Support
- Confidentiality and Data Protection
- Clerical Support
- Bookkeeping
- Employee Communications
- Office Equipment Operation
- Database entry
- Scheduling
- Employee timesheet processing
- Invoice Processing
- Social media knowledge
- High Volume Phone Inquiries
- Inventory Management
- Schedule Maintenance
- Accounting skills
- Word Processing
- Meeting planning
- Editing and proofreading
- Organizing and Categorizing Data
Certification
CPR CERTIFICATION AND FIRST AID
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Secretary
Industrial Metal Processing
04.2024 - 06.2024
Buildings/Grounds Supervisor
Fulton County Processing LTD.
05.2015 - 04.2024
Lincoln College of Technology
ASSOCIATES from Medical Assistant
CPR CERTIFICATION AND FIRST AID
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