Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie Murchison

Waxahachie,TX

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at Shells Gas Station. Proven ability to enhance customer satisfaction through effective communication and empathetic support. Skilled in cash handling and maintaining accurate transactions, contributing to a positive shopping experience and fostering customer loyalty.

Overview

17
17
years of professional experience

Work History

Cashier

Shells Gas Station
05.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Exxon Tiger Mart
05.2025 - Current
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Loves / Subway Travel Truck Stop
09.2023 - 04.2024
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Caregiver /Residential Housekeeper

Oaks Farm LLC
01.2020 - 08.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Contributed to a positive public image for the residential property by maintaining impeccable curb appeal through outdoor cleaning and maintenance tasks.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Customer Service Back Office Escalations Team

Bestbuy.com
01.2009 - 11.2013
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

GED -

Navarro College
Corsicana, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Shells Gas Station
05.2025 - Current

Cashier

Exxon Tiger Mart
05.2025 - Current

Cashier

Loves / Subway Travel Truck Stop
09.2023 - 04.2024

Caregiver /Residential Housekeeper

Oaks Farm LLC
01.2020 - 08.2023

Customer Service Back Office Escalations Team

Bestbuy.com
01.2009 - 11.2013

GED -

Navarro College

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