Bobbie Oliver
Louisville,KY
Summary
Attentive Assistant Store Manager offering over 2 years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Factory Production Worker
People Ready Temp Agency
Clarksville, IN
03.2021 - 11.2022
- Completed variety of physical labor tasks.
- Lubricated and cleaned machinery and tools.
- Stacked and arranged products on pallets according to size and weight requirements.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Worked with team members to ensure efficient workflow throughout the day.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Completed day-to-day duties accurately and efficiently.
Assistant Store Manager
Dollar General
Greenville, IN
09.2019 - 07.2021
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Formed and sustained strategic relationships with clients.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained inventory by checking merchandise to determine levels.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
06-2009
Some College (No Degree) - Nursing
Skills
- Loss Prevention
- Store Organization
- Operations Oversight
- Customer Relations
- Staff Management
- Time Management
- Team Management
- Customer Service and Engagement
- Transaction Processing
- Store Opening and Closing
- POS Systems
- Upselling and Cross Selling
- Staff Supervision
- Production Scheduling
- Hand-Eye Coordination
- Assembly and Production
- General Housekeeping
- Safety Compliance
- Assembly Line
Timeline
Factory Production Worker - People Ready Temp Agency
03.2021 - 11.2022
Assistant Store Manager - Dollar General
09.2019 - 07.2021
Ohio County High School - High School Diploma,
Owensboro Community And Technical College - Some College (No Degree), Nursing