Summary
Overview
Work History
Education
Skills
Timeline
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Bobbie Richardson

Clovis,NM

Summary

Dynamic professional with a proven track record at Walmart, excelling in high-pressure environments with exceptional accuracy and customer service skills. Expert in relationship building and effective communication, demonstrated through positive feedback and repeat business. Skilled in cash handling and problem-solving, ensuring operational efficiency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Front End Checkout TA

Walmart
01.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Stocked, tagged and displayed merchandise as required.

Enlisted Soldier

Army
07.2021 - 05.2022
  • Trained in small arms and indirect fire weapons.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
  • Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Trained in conflict resolution among subordinates, equals and superiors.

Sales Associate Specialist

Cavenders Western Store
08.2019 - 07.2021
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Administrative Assistant

HVAC
08.2017 - 03.2019
  • Managed filing system and other clerical tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Education

Some College - Nursing

Lone Star College
Houston, TX

HS Diploma -

Caney Creek High School
Conroe, TX
05.2019

Skills

  • Positive attitude
  • Computer skills
  • Relationship building
  • Calm and patient demeanor
  • Collaborative teamwork
  • Complex Problem-solving
  • Effective communication
  • Behavior management
  • Cleaning and sanitizing
  • Stress management

Timeline

Front End Checkout TA

Walmart
01.2024 - Current

Enlisted Soldier

Army
07.2021 - 05.2022

Sales Associate Specialist

Cavenders Western Store
08.2019 - 07.2021

Administrative Assistant

HVAC
08.2017 - 03.2019

Some College - Nursing

Lone Star College

HS Diploma -

Caney Creek High School

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Bobbie Richardson