Bobbie Suggs

• I assisted in the development process of the laundry department from the very beginning of their new department
• Implemented the processes and daily duties of the laundry department
• Created a job description for the laundry department and the housekeeping department
• Take care of study participants on a daily basis by making sure their needs are being met
• I advocate for study participants and help with any issues they may have while on study
• I have diffused conflicts, offered attentive listening, been a problem solver and a source of comfort
• I assisted in development of the housekeeping department from the beginning stages by ordering their supplies, creating their job descriptions and training
• I have several acknowledgements on my customer service and have won employee of the month
• I am a Leader of our team.
• Managed time efficiently when completing individual tasks while simultaneously supporting teammates'' efforts.

Oversaw staff of 8 to 10 housekeepers

Ensured guest quality and hotel standards were being met daily

Assigned job boards to each housekeeper

Checked each room for cleanliness and overall satisfaction

• Defined clear targets and objectives and communicated to other team members.
• Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.

• Responsible for ensuring the cleanliness of each hotel room is at the highest standards in a 150+ room hotel
• Responsible for polishing all furniture and for the removal of all trash in rooms, as well as for the replacement of any missing amenities
• Arranged for the provision of extra room furniture, bedding, linen, and towels for guests with special needs
• Maintained lists of vacant rooms that required housekeeping attention before the arrival of their next occupants.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Handled requests for extra linens, toiletries and other supplies.