Bobbie Ward
Dexter,MO
Summary
Proven Lead Direct Support Professional at Crossroads ISL, adept in enhancing client well-being and independence through tailored care and mentorship. Excelled in behavioral support and effective communication, significantly improving care quality. Skilled in CPR/AED, showcasing a commitment to health and safety. Passionate about achieving client goals and fostering community integration.
Overview
22
22
years of professional experience
Work History
Lead Direct Support Professional
Crossroads ISL
Sikeston, MO
01.2014 - Current
- Improved overall quality of care by conducting regular assessments, updating care plans, and communicating with interdisciplinary teams.
- Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to medical and dental appointments to provide support.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with daily living activities, running errands, and household chores.
- Enhanced client self-esteem by acknowledging achievements regularly and celebrating milestones as part of the ongoing support process.
- Supported clients in achieving personal goals with tailored assistance in daily living tasks such as hygiene, meal preparation, and household chores.
- Provided reliable and timely transportation for clients to appointments, community events, and other essential engagements.
Delivery Driver
Overturf Drug
Bernie, MO
02.2003 - 02.2006
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
High School Diploma - General
Three Lakes High
Three Lakes, WI05.2002
Skills
- Behavioral support
- Client Advocacy
- Activity Planning
- Community Integration
- Disability Awareness
- Transportation Coordination
- First aid and safety
- Direct Patient Care
- Health and safety requirements
- Social Skills Development
- Medication Administration
- Behavioral Management
- Client documentation
- Goal Setting
- Appointment Scheduling
- Behavior redirection
- Client Support
- Recreational Activities
- Nutrition
- Fast Learner
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Vital signs monitoring
- Excellent Communication
- Clear Communication
- CPR Certification
- Certified in CPR/AED
- Relationship Building
- Meal Planning and Preparation
- Cooking meals
- Personal Hygiene Assistance
- Household Cleaning
- Self Motivation
Timeline
Lead Direct Support Professional
Crossroads ISL
01.2014 - Current
Delivery Driver
Overturf Drug
02.2003 - 02.2006
High School Diploma - General
Three Lakes High