Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Bobbie Waters

Nashville,TN

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience

Work History

Snack Shop Cashier

BJ's Wholesale
Nashville, TN
12.2023 - Current
  • Provided excellent customer service by answering questions, addressing concerns, and suggesting additional items as needed.
  • Maintained cleanliness of checkout areas and ensured supplies were stocked.
  • Followed up with customers after purchase was complete to ensure satisfaction.
  • Stocked shelves or racks with incoming merchandise as needed.
  • Processed payments for goods, services, and returns accurately and efficiently.
  • Kept track of inventory levels throughout the day.
  • Utilized problem solving skills to resolve customer issues in a timely manner.
  • Operated cash registers to process payments from customers quickly and accurately according to established procedures.
  • Verified that all prices were accurate on the items being purchased.
  • Greeted customers in a friendly manner and provided assistance with their inquiries.
  • Performed other duties as assigned by management team.
  • Followed company safety procedures when handling money or operating equipment.
  • Cleaned work area daily, including wiping down countertops and sweeping floors.
  • Stocked shelves with merchandise when needed.
  • Processed credit card transactions quickly and securely.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Director

FLOE Academy
Nashville
12.2017 - Current
  • Provide strong leadership and oversight for staff, fostering a positive work environment
  • Manage the center's budget and ensure financial responsibility
  • Develop and implement age-appropriate curricula to support children's overall development
  • Maintain compliance with regulations and enforce safety protocols
  • Communicate effectively with parents, staff, and the community
  • Dedication to continuous improvement by staying informed about the latest trends in early childhood education
  • Proactively address issues to create a nurturing and educational environment for children.
  • Inspected facilities regularly to ensure cleanliness and safety requirements are met.
  • Collaborated with other professionals including teachers, social workers and nutritionists to coordinate services for children in need.
  • Coordinated daily activities such as meals, rest periods, outdoor playtime and learning activities.
  • Resolved conflicts between staff members or between staff and families.
  • Reviewed licensing regulations regularly to maintain compliance standards.
  • Hired, mentored and monitored qualified childcare staff.
  • Administered first aid or medication according to state guidelines when necessary.
  • Attended professional development workshops to stay current on industry trends.
  • Ensured that all food products were stored properly according to health regulations.
  • Followed safety protocols when handling knives, hot surfaces or other potentially hazardous equipment.
  • Cooked meats, fish, vegetables and other foods according to menus or customer requests.
  • Assembled food orders quickly and accurately.
  • Adhered to health and safety regulations when handling food items.
  • Operated kitchen appliances including ovens, grills, fryers and mixers.
  • Complied with all sanitation requirements while cleaning kitchen surfaces, floors and walls.
  • Maintained inventory of supplies and restocked shelves as necessary.
  • Maintained a neat work station throughout shift hours.

Pre-k Teacher

American Child Care
Nashville, TN
07.2006 - 11.2017
  • Making lesson plans
  • Supervising the children
  • Ensuring their safety
  • Communicating with the parents.

Education

GED -

Begin Anew
12.2023

Skills

  • Leadership management
  • Leadership mentoring
  • Leadership engagement
  • Planning
  • Leadership and development
  • Stock replenishment
  • Professional Appearance
  • Cash Handling
  • Customer Relations
  • Customer Service
  • Self Motivation
  • Time management abilities
  • Reliability
  • Till Counting
  • Order Taking
  • Temperature Control
  • Food Preparation
  • Order Accuracy
  • Food safety knowledge
  • First Aid Training
  • Safe Food Handling
  • Sanitation Practices
  • Kitchen Organization
  • Pantry organization
  • Food Quality Standards
  • Stock Rotation
  • Verbal and written communication
  • Punctual and Reliable
  • Sanitation and Sterilization Procedures
  • Cooking techniques
  • Workplace Health and Safety
  • Menu Planning
  • Hygiene standards
  • Dedicated Work Ethic
  • Positive Attitude

Awards

Employee of the month for October 2023

Timeline

Snack Shop Cashier

BJ's Wholesale
12.2023 - Current

Director

FLOE Academy
12.2017 - Current

Pre-k Teacher

American Child Care
07.2006 - 11.2017

GED -

Begin Anew

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Bobbie Waters