Bobbie Watson
Riverview
Summary
Over 20 years of experience in Naval Aviation Maintenance Administration Management. Maintenance Manager in Department of Defense production, industry maintenance, and logistics. Able to solve complex problems in a multicultural environment under stressful operational conditions. Over 15 years of proven leadership management experience in a variety of large and dynamic organizations. Over 10 years customer service and manager experience in government environment. Aviation Maintenance/Production Control Management and Logistics experience includes: Maintenance/Production Control Manager, Maintenance Material Control Manager, NALCOMIS OOMA/IMA System Administrator, Maintenance Data Reporting/Analysis, Aircraft Inventory Reporting Systems, Quality Assurance Control Maintenance Programs, Technical Directive Status Accounting, Aircraft Engine Management Systems, Deck plate Reports.
Overview
21
21
years of professional experience
Work History
Veterans Service Representative
Veterans Benefits Administration
Bay Pines
11.2018 - 02.2022
- The Veterans Service Representative (VSR) work as a member of the Decision Review Operations Center (DROC) or the St. Petersburg VA Regional Office, Veterans Service Center (VSC), Bay Pines, FL. The incumbent explains benefit programs and entitlement criteria, analyzes claims material, identifies issues, gathers relevant evidence, conducts interviews to adjudicate claims and inputs data necessary to generate the award and notification letter to the veteran describing the decision.
- Make determinations as to the eligibility for the type of benefit sought to include questions relating to adequacy of military service, medical evidence and the evaluation of evidence of income, employability, dependence and relationship.
- Request examinations, re-examination or opinions to evaluate disabilities resulting from diseases or injuries.
- Review claims cases to assure all issues have been addressed, applies and interprets VA laws, including veterans‘ case law, existing statutes and procedures, precedent rulings and state law in the adjudication process.
- May conduct interviews in person or by phone with veterans, representatives and advocates to explain the full range of VA benefits and related programs.
- Prepare and release correspondence for use by other federal, state and local agencies.
- Utilize various electronic data processing (EDP) systems to input data for processing claims and generating automated correspondence.
Production Controller
Department of the Navy
Jacksonville
10.2014 - 11.2018
- I am a Shop Floor Production Activity Controller (PAC) in the Avionics branch of the Fleet Readiness Center and maintain a SECRET security clearance.
- As a Production Activity Controller, I am directly responsible for coordinating and reporting manpower constraints, work center downtime or reprocessing requirements which may jeopardize the execution of the Master Production Schedule (MPS).
- I am responsible for the overall operation of the control center and shop operations, and work closely and communicate with the Hub Schedulers, work-center supervisors and artisans in order to stay informed and keep them informed.
- I identify and explain production delays that may affect turn-around-time and take corrective action where necessary and maintain an open line of communication with PACs and Hub Schedulers from supporting shops to identify possible shortfalls or bottlenecks in the repair process.
- Initiated appropriate action to identify proper work center information whenever corrective action is required with the Process Engineer.
- I continually use our Depot Maintenance System MRP II, CONOPS, MTO, CRS and workload control systems (WCS) to monitor the work center and to process required paperwork and coordinates with the Production Activity Controller, the availability of technical data, tools, and the actual receipt of work units to the work center.
- I ensure that all tooling, material, technical data, and kits accompany units in process to the maintenance floor ensuring the artisans have the required material to complete the job.
- I work with the Hub Team to regulate induction of 'Failed' assets into the shop, set a reasonable rate of induction based on shop capacity, the availability of material, manpower and equipment in order to meet established production goals, and only initiate back-rob action or cannibalization after determining that non-availability of required parts or components will adversely affect scheduled due dates.
- I have highly effective communication skills which are put to use in Hub Team meetings and Wildly Important Goals (WIG) meetings.
- I attend Hub Team meetings, discuss and make recommendations on issues pertaining to production.
- I use PSA to reprint work orders after lines for 'G' storage have been added.
- I use Work Order Printer to generate check sheets for material orders required by shop artisans and I utilize MAXIMO asset tracking software to monitor and track assets in the Calibration Lab and for Metrology Work Order Tracking.
- I insert new records into the Maximo system and build work orders for incoming workload.
- After learning to use the Maximo program I trained fellow production controllers to use the MAXIMO software when it was introduced to the Avionics division.
- I use Corporate Reporting Systems (CRS) to gather production work data for analysis and reporting purposes.
- I run shop labor, dispatch, in-process, priority 1 and overdue reports as well as a variety of other reports.
- My ability to utilize standard query tools to access and download data and to prepare reports is demonstrated in my use of the Microsoft Access database research tool.
- I tailor reports to my specific needs when necessary.
- I request and run scheduling reports, requirements report, workable overdue reports, sub-routed work order cross-reference reports and sales order schedules and various miscellaneous reports to stay informed of the progress made in the production schedule.
- I have working knowledge of Manufacturing Resource Planning (MRP II), Production Support Application (PSA), and Industrial Support System (IPS) tools to efficiently execute the Master Production plan.
- I am adept at reading technical directives, Illustrated Parts Breakdown (IPB) manuals, technical drawings and engineering data for research required in the identification of parts and materials.
- I have knowledge of the Navy’s supply system policies, regulations and procedures governing the procurement of goods and services by and for use by the government.
- I have a broad knowledge of supply catalogs, online data bases and other resource documents available to assist in material procurement.
- I practice safe and effective work habits.
- I have a SECRET security clearance and have knowledge of management principles and techniques of analysis and evaluation.
- I am a highly motivated, self-starter and enjoy challenges that utilize my managerial skills.
- I am ready for any challenge to broaden my knowledge and work experiences.
Aviation Program and Compliance Analyst / Administration Lead
Commander, Fleet Readiness Center (COMFRC) US Navy
Patuxent River
09.2011 - 09.2014
- Analyzed data and prepared high level power point presentations by compiling statistical data to improve the overall efficiency of workplace procedures.
- Perform technical support and customer service to 144 aircraft squadrons to ensure that all maintenance is being correctly document and maintained electronically.
- Tactical Administrator. I spear headed the consolidation of 230 malfunction and cause codes used in the Quality Assurance Workbench by Depot level FRCs. This standardization of reporting enabled COMFRC to accurately measure performance throughout the COMFRC Enterprise.
- Superb manager and administrative acumen. I was responsible for the expeditious and precise collection and analysis of FRC 'Y' Code data and providing precise metrics that were instrumental in pinpointing process deficiencies which lead to improved quality production across Intermediate Maintenance within the Naval Aviation Enterprise by reducing 'Y' Codes by 12 percent.
- Responsible for the daily operations of COMFRCs Administration Department, supporting the COMFRC enterprise comprised of over 18,000 military, civilian and contractor personnel.
- Lead my admin team flawlessly in the processing and submission of over 1,600 pieces of correspondence, 450 personal awards, and 35 Fitness Reports and Evaluations requiring Flag Officer signature.
Production Control Manager
USS George Washington
Yokosuka
11.2007 - 06.2011
- I directed and coordinated the production efforts of 51 maintenance shops and 373 maintenance technicians for an at sea industrial organization in support of the tactical mission of nine aircraft squadrons.
- Analyzed maintenance and other operational reports, to identify deficiencies in the production process by implementing tracking systems to assure quality production.
- Schedule production orders to make decisions concerning inventory requirements, while at the same time considering staffing, work procedures, job assignments, budgetary limitations and time constraints.
- As the NALCOMIS OOMA Database Administrator I maintained over 6,000 aircrew survival, 4,000 AAE, 228 F414 / F404 and T56 engines and 600 engine module OOMA electronics log sets.
- I maintained the OOMA Database and performed at least one backup per day using ECAMS tapes.
- Provided tracking reports for PLTS and LUI usage upon every engine or module transfer and perform the same PLTS and LUI usage verification upon acceptance of every engine or module utilizing critical engine reports such as the 72N, 72T and 72G.
- As the technical expert and manager of technical directives, I led the completion of over 600 Technical Directives incorporation into AESR's and OOMA log sets including AFC's, AFB's, PPC's, PPB's, and ACC's managing over 3,500 critical support equipment assets, increasing availability by 30 percent in OOMA log sets.
- Expeditiously coordinated with OOMA asset managers to locate and transfer missing OOMA logs sets ensuring accurate configuration management of 1,462 ground support items, 12,175-line items of Individual Material Readiness List and test equipment and a pool of 228 engines and 600 engine modules, while maintain logs and records as well directly contributing to USS George Washington AIMD receiving the coveted Black 'E' for ships aircraft maintenance.
Maintenance Division Aircraft/ Logs and Records
Strike Fighter Wing Atlantic US Navy
Virginia Beach
11.2004 - 11.2007
- Implemented and aggressive training program for 17 FA-18 squadron technical directive program managers emphasizing strict procedural adherence, vastly improving tracking efficiency of 358 newly issued technical directives with included AFCs, AFBs, PPCs and PPBs which were TDs that were vastly erroneously reported.
- Known as the resident expert on all maintenance control programs incorporated a comprehensive aircraft and engine logbook monitoring program for all Commander Strike Fighter Wing squadrons, resulting in 'ONTRACK' grades for three commands during recent inspections by Commander Naval Air Forces Aviation Maintenance Management Team.
- Improved aviation administration processes for 17 squadrons by providing training to 17 leading AZ Chiefs and 114 junior personnel for aircraft logs and records, OOMA Database administration and electronic log sets, engine accounting and maintenance control programs resulting in accolades from Commander Naval Air Forces Aviation Maintenance Inspection team.
- I assisted in the development and evaluation of a technical directives and aircraft configuration tracking program which ensured 100 percent accountability for all technical directives and configuration management for all FA-18 aircraft using SAME, ECAMS, and OOMA log set reports.
Lead Aviation Maintenance Administrator
Strike Fighter Squadron One Three One
Virginia Beach
05.2001 - 11.2004
- As NALCOMIS OMA database administrator ensured accurate and complete documentation of over 1,500 maintenance actions and a 99.8 percent NALCOMIS system availability rate, vital to senior leadership’s ability to properly manage aircraft maintenance.
- Trained the Maintenance Department in VIDS/MAF SCIR documentation resulting in a 23 percent increase in MAF validity and a decrease of 18 percent in overall reporting errors.
- As a logs and records expert, I have superior knowledge of the Simulated Automated Maintenance Environment (SAME) system, provided valued fleet input to correct 13 deficiencies in the SAME Operator Course Manual.
- The course update resulted in a fleet-wide engine life increase by eliminating unnecessary engine removals due to erroneous engine data.
- With my personal involvement, technical expertise and process improvement guaranteed the successful transfer/acceptance of 24 FA-18C aircraft while overseeing simultaneous configuration management screening of over 7,000 technical directives.
Rating Veterans Service Representative
VA St. Petersburg Regional Office
Bay Pines
- Company Overview: This is a federal job
- Works as a member of the Decision Review Operations Center (DROC)
- Analyzes claims to determine if diseases and/or injuries were incurred or aggravated by military service in the line of duty for purposes of compensation, treatment, or hospitalization.
- Determines service-connection, percentage of disability, permanent and total disability, and entitlement to compensation, pension, burial, dependency indemnity compensation, special monthly compensation and vocational training, medical and dental treatment, automobiles, or other conveyances, insurance, specially adapted housing, dependent education allowances, and other ancillary benefits.
- Assures proper application of the Rating Schedule and other applicable instructions, and he or she is fully accountable for proper analysis, appropriate development, and final rating determinations.
- Directly communicates and interacts with all levels of management including working directly with the director at PACT Act Outreach events.
- Directly communicates and interacts with Veterans and their representatives/advocates to facilitate timely, proper decisions. As dictated by the circumstances of each case, the RVSR may conduct interviews or hearings in person or by telephone with Veterans, eligible individuals, representatives, and advocates to obtain or clarify information.
- Communicates with VSRs and other employees in the regional office, employees of VA medical centers, and other regional offices.
- I serve as subject matter expert for military sexual trauma claims.
- Volunteered for 3 in person Division events, including 2 PACT Act Outreach events and RO Job Fair.
- Actively participates in meetings, assists with training, and is expected to lend his/her expertise in developing VSRs' skills as they relate to evidence gathering for rating decisions. Performs other related duties as assigned.
- This is a federal job
Skills
- Able to solve complex problems in a multicultural environment under stressful operational conditions
- Over 15 years of proven leadership management experience in a variety of large and dynamic organizations
- Proficient in use of most major computer systems, information systems, spreadsheet applications, graphic and presentation applications, and word processing applications
Experience
Over 20 years of experience in Naval Aviation Maintenance Administration Management.
Day Phone
9043529381
Timeline
Veterans Service Representative
Veterans Benefits Administration
11.2018 - 02.2022
Production Controller
Department of the Navy
10.2014 - 11.2018
Aviation Program and Compliance Analyst / Administration Lead
Commander, Fleet Readiness Center (COMFRC) US Navy
09.2011 - 09.2014
Production Control Manager
USS George Washington
11.2007 - 06.2011
Maintenance Division Aircraft/ Logs and Records
Strike Fighter Wing Atlantic US Navy
11.2004 - 11.2007
Lead Aviation Maintenance Administrator
Strike Fighter Squadron One Three One
05.2001 - 11.2004
Rating Veterans Service Representative
VA St. Petersburg Regional Office
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