Work Preference
Summary
Education
Work History
Skills
Work Availability
Overview
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Open To Work

Ashley Mercado

Human Resources Manager
Oneonta,NY

Work Preference

Desired Job Title

Human Resources ManagerSenior Human Resources Business Partner

Location Preference

Remote

Important To Me

Work-life balanceCompany CulturePersonal development programsCareer advancementWork from home optionPaid time offPaid sick leave401k match

Summary

Well-qualified Human Resources Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Education

Master of Science - Human Resources Management

SNHU
New Hampshire
01.2025 - Current

Bachelor of Arts - Sociology

Le Moyne College
Syracuse, NY
08.2003 - 08.2007

Work History

Human Resources Manager

Upstate Companies I, LLC
Mount Upton, NY
09.2025 - Current
  • Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Devised hiring and recruitment policies for 100-employee company.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.

Human Resources Business Partner

Springbrook, NY
Oneonta, NY
04.2021 - 09.2025
  • Facilitated effective communication between management and staff, fostering a positive work environment.
  • Implemented diversity and inclusion initiatives, resulting in more inclusive workplace culture.
  • Improved employee retention rates by introducing comprehensive career development plans.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.

Human Resources Recruiter

Springbrook, NY
Oneonta, NY
09.2018 - 04.2021
  • Developed and implemented targeted recruitment strategies to attract top talent.
  • Collaborated with hiring managers to define job requirements and candidate profiles.
  • Utilized applicant tracking systems to streamline the recruitment process and enhance candidate experience.
  • Conducted comprehensive interviews and assessments to evaluate candidate qualifications effectively.

Skills

  • HR policies and procedures
  • Employee relations
  • Microsoft office proficiency
  • Training and mentoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview

5
5
years of post-secondary education
8
8
years of professional experience