Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bobbie Jo Babcock

Watertown

Summary

Dedicated Direct Care Provider with a strong background in compassionate caregiving and emotional support, enhancing client independence at Self Employed. Proven ability to develop personalized care plans and maintain accurate records, ensuring effective communication. Skilled in meal preparation and daily living support, fostering a positive environment for clients while promoting their well-being.

Direct care professional prepared for impactful roles in client care and support. Proven ability to manage daily routines and personal care needs while maintaining high standards. Focused on collaboration and adapting to changing needs, displaying strong communication and problem-solving skills.

Overview

30
30
years of professional experience

Work History

Direct Care Provider

Self Employed
07.2024 - 05.2025
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Developed personalized care plans in collaboration with clients to meet individual needs and preferences.
  • Monitored client health and behavior, documenting changes to ensure appropriate care adjustments.
  • Provided emotional support and companionship, fostering a positive environment for clients.
  • Maintained accurate records of client progress and care provided, supporting effective communication with stakeholders.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Assisted patients with self-administered medications.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Enhanced patient comfort by assisting with daily living activities, such as personal grooming and meal preparation.
  • Maintained clean, safe, and well-organized patient environment.

Patient Accounting Representative

Samaritan Health Services
02.1995 - 04.2024
  • Managed patient billing inquiries, ensuring timely resolution of account discrepancies.
  • Reviewed and processed insurance claims, maximizing reimbursement efficiency through thorough documentation.
  • Coordinated with healthcare providers to clarify patient accounts and resolve payment issues.
  • Trained new staff on billing procedures, enhancing team performance and compliance with regulations.
  • Collaborated with clinical staff to ensure accurate documentation for proper billing practices.
  • Developed training materials for new Patient Accounting Representatives, contributing to a more efficient onboarding process for new hires.
  • Analyzed payment trends, identifying areas for improvement in collections processes and patient communication strategies.
  • Negotiated payment arrangements with patients to minimize bad debt write-offs while maintaining positive relationships.
  • Assisted patients in understanding their financial obligations, addressing concerns, and offering payment options.
  • Collaborated with customers to resolve disputes.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.

Education

Certification - Medical Billing And Coding

Jefferson Community College
Watertown, NY
11-2024

Office Tech Medical Office

Jefferson Community College
Watertown, NY
12-1992

Skills

  • Compassionate caregiving
  • Housekeeping tasks
  • Emotional support
  • Transportation assistance
  • Meal preparation
  • Personal care assistance
  • Daily living support
  • Report writing

Timeline

Direct Care Provider

Self Employed
07.2024 - 05.2025

Patient Accounting Representative

Samaritan Health Services
02.1995 - 04.2024

Certification - Medical Billing And Coding

Jefferson Community College

Office Tech Medical Office

Jefferson Community College

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