Bobbie Jo Cornell
Seneca,MO
Summary
Highly motivated and committed Population Health Manager and Registered Nurse with a proven history of superior performance at the individual, team, and organizational levels. Goal-oriented professional looking to bring medical background and population health experience to a team dedicated to quality health care practices. Applying for this position to continue to grow and improve knowledge and expertise, while providing and supporting excellent care of patients.
Overview
21
21
years of professional experience
Work History
Population Health Manager
Freeman Health System
Joplin , MO
2020.11 - Current
- Manage Freeman Health System(FHS) Population Health department(13 employees): RN wellness nurses, scheduler, RMA specialists, and RN coordinators.
- Oversight of 15 value-base quality contracts; meeting monthly with multiple payers (in-person or virtual)and implementing processes to improve overall performance and quality of care standards.
- Directly communicating and reviewing FHS performance of HEDIS metrics and quality standards with CMO, medical director, physicians and clinical staff.
- Collaborated with social workers/community health workers, office coordinators, supervisors, nurses, and doctors to foster multidisciplinary communication to provide high-quality care to our patients.
- Improved marketing to educate and empower patients, working directly with them to create educational material for various targets and demographics.
- Ensured compliance with regular review of policies and procedures. Advising and reiterating industry regulations and legal requirements through multiple platforms of training, educational in-services, and friendly reminders.
- Led change initiatives to drive organizational transformation without compromising employee morale or productivity levels: CPT Cat II codes, Medicare annual wellness visits, TCMs, patient experience improvement, HCC education
- Defined clear targets and objectives by creating monthly calendar each that was posted, communicated and reviewed to team members regularly.
- Recruited, interviewed, hired and evaluated employee performance and conveyed constructive feedback to improve skills, establish goals and expectations.
- Developed focused plan to maximise outreach and gap closure throughout the year, with minimal direction from previous leadership.
- Implemented multiple practices that encourage employees to take ownership and pride in their role as part of the Population Health team.
Population Healthcare Coordinator
Freeman Health System
Joplin , MO
2018.01 - 2020.11
- Oversight of 3 value-base contracts.
- Reviewed, analyzed and created reports to audit, outreach and potentially close care gaps for our attributed patients.
- Worked closely with Insurance representatives to review HEDIS metrics, utilization and quality measures.
- Reduced ER utilization rates with diligent follow-up and care coordination for patients.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Increased efficiency in resource allocation by continually assessing program effectiveness and identifying areas for improvement.
Registered Nurse, Emergency Department
Freeman Health System
Neosho , MO
2015.05 - 2018.01
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Facilitated smooth transitions of care by effectively communicating pertinent information during hand-offs and discharge planning.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Cared for 3-6 bays for rural access emergency department.
Home Healthcare
Barbara Fisher
Seneca , MO
2004.01 - 2015.01
- Served as a trusted resource for patients and families navigating complexities of home healthcare services.
- Assisted patients with ADLs, helping to overcome, and adapt to mobility restrictions, promoting independence and preserving dignity.
- Assisted patients with errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Improved patient mobility through targeted exercise programs designed in conjunction with physical therapists.
Education
Associate of Science - Nursing
Northeast Oklahoma A&M
Miami, United States2015
Skills
- Reliable team leader
- Multidisciplinary team collaboration; Community Health Workers, Clinical staff & providers, Diabetes education dept., Grant dept., Residence, IT, marketing, etc.
- Staff onboarding, training and continuous education.
- Efficiently navigate multiple payor platforms such as Availity, PCMS, Optum, Practice, Assist, Compass, etc.
- Knowledge of HEDIS guidelines and CMS standards of care
- Patient education on Chronic Disease Management like diabetes and preventative screenings.
- Goal and task oriented
- Patient advocate
Accomplishments
- Improved continuity of care for patients discharged from the hospital by implementing system wide Transition of Care calls.
- Collaborated with interdisciplinary team to implement CPT Category II codes to capture the values of blood pressure and hemoglobin A1c in the outpatient clinics.
- Achieved significant positive growth in Medicare annual wellness visits for the health system.
Timeline
Population Health Manager
Freeman Health System
2020.11 - Current
Population Healthcare Coordinator
Freeman Health System
2018.01 - 2020.11
Registered Nurse, Emergency Department
Freeman Health System
2015.05 - 2018.01
Home Healthcare
Barbara Fisher
2004.01 - 2015.01
Associate of Science - Nursing
Northeast Oklahoma A&M
Similar Profiles
Bryan TaylorBryan Taylor
Certified Registered Nurse Anesthetist at Freeman Health SystemCertified Registered Nurse Anesthetist at Freeman Health System
Hannah TerryHannah Terry
LPN at Freeman Health SystemLPN at Freeman Health System
Aubry CookAubry Cook
Registered Nurse at Freeman Health SystemRegistered Nurse at Freeman Health System