Juan Longoria
Harlingen
Summary
Hardworking operator skilled in quality control and machine and equipment troubleshooting paired with outstanding time management and multitasking abilities. Quick learner offering several years of experience operating machines of various magnitudes. Focused on reducing costs and increasing productivity. with a background in machine control, quality assurance, and safety protocol compliance. Strengths lie in problem-solving abilities, technical knowledge, and strong communication skills. Previous roles demonstrate positive impact through improved operational efficiency and consistent adherence to safety standards.
Overview
10
10
years of professional experience
2013
2013
years of post-secondary education
Work History
Manager
Wingstop Restaurant
San Benito
12.2023 - 07.2025
- Oversaw daily operations and ensured team adherence to company policies.
- Developed and implemented training programs for new staff members.
- Coordinated schedules and managed employee workloads effectively.
- Facilitated team meetings to enhance communication and collaboration.
- Resolved conflicts among team members to maintain a positive work environment.
- Monitored inventory levels and coordinated supply chain logistics efficiently.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
Operator/Water Technician
Ace Fluid Solutions
Odessa
12.2022 - 08.2023
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Adjusted feed rates and machine speeds as required during operation.
- Assisted in the setup of production lines according to customer specifications.
- Verified accuracy of material measurements before loading into machines.
- Ensured that all materials used were up to standard and free from defects.
- Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.
- Conducted regular inspections of machinery to identify any potential issues or malfunctions.
- Operated various pieces of manufacturing equipment including lathes, milling machines, drill presses.
- Met deadlines for completion of assigned tasks efficiently and effectively.
- Inspected finished products to verify conformity to quality standards.
- Checked control panel and gauges during equipment operation.
- Documented daily production results accurately and completely.
- Followed established safety procedures while operating machinery and working around hazardous materials.
- Learned and followed safety and emergency procedures.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Checked product quality against specified standards at each stage of production process.
- Operated fluid transfer equipment to maintain efficient workflow.
- Conducted routine maintenance on pumps and valves for optimal performance.
Water Transfer Operator /Shift Supervisor
Terra Oilfield Services
Midland
01.2018 - 11.2022
- Utilized specialized tools and diagnostic software to diagnose problems with pump systems.
- Repaired minor mechanical issues on water transfer pumps as needed.
- Followed proper procedures for disposal of hazardous waste generated by pump operations.
- Operated water transfer pumps to move fluid from one location to another.
- Monitored and adjusted pump speed, pressure, and flow rate as required.
- Performed daily inspections of equipment and reported any malfunctions or defects.
- Loaded and unloaded trucks with a forklift in order to transport fluids.
- Trained new operators on safe operation procedures for water transfer pumps.
- Inspected tools in field and in shop to verify functionality and effectiveness.
- Lubricated and maintained machines prior to setup, calibration and operation.
- Responded to emergency situations with calm, professionalism and skill to address and resolve issues and return pump function to ideal levels.
- Inspected vehicle and maintained gas, oil and water levels.
- Checked fuel, oil and water levels and topped off fluids.
- Recorded data, water levels, temperatures and flow rates to record daily statistics to support performance.
- Implemented preventative measures to reduce downtime associated with pump operations.
- Collaborated with other departments to ensure compliance with regulations regarding hazardous materials handling.
- Developed strategies to optimize efficiency of water transfer operations.
- Responded quickly to emergency situations involving the operation of water transfer pumps.
- Operated high-pressure water transfer equipment safely and efficiently.
General Laborer
Precision demolition
Lewisville
11.2017 - 08.2018
- Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
- Assisted tradespeople with tasks such as measuring, cutting, and preparing materials.
- Operated hand tools and power tools to complete construction projects.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Ensured that all safety regulations were followed while working onsite.
- Built scaffolding around buildings to provide access for workers at heights.
- Constructed formwork for concrete pours according to plans provided by supervisors.
- Placed reinforcing steel bars into forms prior to pouring concrete slabs.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Participated in company training sessions to improve skills and boost process knowledge.
- Operated pallet jacks and forklifts to load and unload supplies and materials.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Loader and Unloader
Wetegrove Charles n co
Raymondville
01.2017 - 05.2017
- Loaded and unloaded freight from trucks using forklift equipment.
- Verified accuracy of shipping documents against product received.
- Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
- Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
- Worked collaboratively with other team members to complete projects in a timely manner.
- Wrapped and packaged finished products according to customer specifications.
- Performed daily cycle counts and physical inventories of goods stored in the warehouse area.
- Organized inventory by placing items in designated areas within the warehouse space.
- Reported any maintenance issues related to equipment or facilities promptly to supervisors.
- Followed standard operating procedures when handling hazardous materials safely at all times.
- Communicated effectively with managers regarding loading schedules and delivery timelines.
- Cleaned up spills quickly using appropriate safety protocols such as wearing protective gear when necessary.
- Attended regular meetings with management team members to discuss productivity goals.
- Unloaded materials by hand or with equipment to help team meet work demands.
- Inspected unloaded product for shortages, damage, quality or deterioration of packing and reported findings to supervisor.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Secured items in truck by strapping over protective padding.
Call Center Representative
ACT Call Center
Harlingen
05.2015 - 01.2017
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
- Participated in daily huddles with team members in order to discuss common goals and objectives.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Maintained strong call control and quickly worked through scripts to address problems.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Provided top quality control and eliminated downtime to maximize revenue.
Education
High School Diploma -
Raymondville Highschool
Raymondville, TXSkills
- Tool operation
- Hand and power tools
- Teamwork and collaboration
- Loading and unloading
- Effective communication
- Hand and foot coordination
- Machine operation
- Customer service
- Quality assurance
- Heavy equipment operation
- Facility maintenance
- Equipment maintenance
- Operational documentation
- Efficient multitasking
- Issue resolution
- Materials handling
- Valid Driver's license
- Safety compliance
- Forklift operation
- Heavy lifting
- Equipment operation
- Safety meetings
- Accident reporting
- Fire prevention
- Hazardous materials handling
- Safety awareness
- Pressure control
- Water tank installation
- Lockout and tagout procedures
- Employee training
- Inventory management
- Team collaboration
- Safety protocols
- Data documentation
- Staff management
- Team leadership
- Skype
- Operations management
- Goal setting
- Policy and procedure development
- Shift scheduling
Timeline
Manager
Wingstop Restaurant
12.2023 - 07.2025
Operator/Water Technician
Ace Fluid Solutions
12.2022 - 08.2023
Water Transfer Operator /Shift Supervisor
Terra Oilfield Services
01.2018 - 11.2022
General Laborer
Precision demolition
11.2017 - 08.2018
Loader and Unloader
Wetegrove Charles n co
01.2017 - 05.2017
Call Center Representative
ACT Call Center
05.2015 - 01.2017
High School Diploma -
Raymondville Highschool