Bobbie Jo Delgado Colbert
Vallejo,CA
Summary
Dynamic and detail-oriented professional with extensive experience at Safeway, excelling in cash handling and financial reporting. Proven ability to enhance customer relationships while implementing internal controls. Recognized for maintaining security and efficiency in high-pressure environments. Strong communicator with a commitment to excellence.
Overview
9
9
years of professional experience
Work History
Book Keeper/Service Checker/Person In Charge
Safeway
American Canyon, California
06.2022 - Current
- Managed daily financial transactions and recorded data accurately.
- Handled sensitive financial information with confidentiality and integrity..
- Prepared financial statements, including balance sheets and income statements, for review by management.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Collaborated with team members to improve overall customer experience.
- Greeted customers and provided excellent customer service.
- Provided excellent customer service by answering questions and addressing concerns.
- Reported any discrepancies to management immediately.
- Ensured that all store policies were followed regarding returns, exchanges, discounts, coupons.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Helped with purchases and signed customers up for rewards program.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
- Assisted customers with returns and exchanges according to store policy.
- Scanned items and checked pricing on cash register for accuracy.
- Managed closing processes to ensure accurate transaction documentation.
- Ensured adherence to all closing procedures and policies.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Security Officer
Vip Protection Services
Richmond, California
05.2020 - 06.2022
- Conducted regular patrols to detect suspicious activity or safety hazards.
- Monitored premises to ensure safety and security of staff and visitors.
- Enforced company policies to maintain a secure environment for all personnel.
- Collaborated with local law enforcement during emergency situations.
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored premises and recorded activity in daily officer reports.
- At the site, Auto Warehouse, I was responsible for logging in trucks picking up and dropping off cars for delivery.
- Scanning bay tags of new cars and matching the VINs to the invoice.
- Maintaining the secure facility at the docks during unloading of cars.
Security Officer
Allied Universal Security Services
Novato, California
07.2017 - 06.2022
- Conducted regular patrols to detect suspicious activity or safety hazards.
- Responded promptly to alarms and incidents, maintaining a calm demeanor.
- Utilized surveillance equipment to monitor facilities and prevent unauthorized access.
- Enforced company policies to maintain a secure environment for all personnel.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Guarded restricted areas to prevent unauthorized entry.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Adhered to post orders while maintaining a visible presence around the property.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
Security Officer
Abc Security Service Inc
Oakland, California
11.2016 - 07.2017
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to detect suspicious activity or safety hazards.
- Responded promptly to alarms and incidents, maintaining a calm demeanor.
- Worked at several sites as break relief and fill in when needed.
- Worked in truck yards and logged in trucks and cargo. Inputting weights of coal, coke and calcite.
Education
Retail Mangement - Retail Management
Fresno City College
Fresno, CA07-2024
Skills
- Cash handling
- Financial reporting
- Transaction processing
- Data entry
- Internal controls
- Customer relationship management
Timeline
Book Keeper/Service Checker/Person In Charge
Safeway
06.2022 - Current
Security Officer
Vip Protection Services
05.2020 - 06.2022
Security Officer
Allied Universal Security Services
07.2017 - 06.2022
Security Officer
Abc Security Service Inc
11.2016 - 07.2017
Retail Mangement - Retail Management
Fresno City College
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