Summary
Overview
Work History
Education
Skills
Timeline
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Bobbie Jo Gardella

Spearfish,SD

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals. High-energy [Industry] management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Overview

10
10
years of professional experience

Work History

Assistant General Manager

Fairfield Inn & Suites By Marriot
05.2021 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Resolved problems promptly to elevate customer approval.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.

Direct Support Supervisor

Northern Hills Training Center
12.2013 - 12.2021
  • Evaluated performance of direct support professionals, providing regular feedback and coaching for improvement.
  • Streamlined communication between staff and clients, ensuring a positive and supportive environment for all parties involved.
  • Mentored new hires on company policies, procedures, and best practices in direct support services.
  • Developed personalized care plans for each client, resulting in improved quality of life and goal attainment.
  • Ensured compliance with state regulations and company policies, maintaining accurate documentation for each client''s progress.
  • Coordinated outings and community integration activities for clients, promoting social inclusion and personal growth.
  • Established a strong rapport with both clients and their families by maintaining open lines of communication and actively addressing concerns.
  • Conducted assessments of clients'' needs and preferences to provide appropriate levels of assistance in daily living activities.
  • Partnered with families to ensure effective communication regarding their loved ones'' care plans and progress updates.

Education

High School Diploma -

Lakewood High School
Lakewood, CO

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Staff Development
  • Business operations knowledge
  • Employee Scheduling

Timeline

Assistant General Manager

Fairfield Inn & Suites By Marriot
05.2021 - Current

Direct Support Supervisor

Northern Hills Training Center
12.2013 - 12.2021

High School Diploma -

Lakewood High School

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Bobbie Jo Gardella