Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bobbie Jo Lawson

Summary

Offers background developing and leading successful youth programs. Proven success in building relationships with young people, working with vulnerable populations, and providing guidance and support. Skilled in creating and facilitating engaging activities to foster collaboration and personal growth. Compassionate Youth Leader building purposeful relationships to inspire personal confidence and spirit-driven growth. Proactive supporter of community outreach initiatives to nurture support networks and open doors for program sponsorship and expansion. Proponent of tailored event planning to maximize attendance and engagement at every level of development.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Youth Leader II

Jefferson County Job And Family Services
06.2019 - Current
  • Enhanced youth engagement by incorporating interactive games and team-building activities.
  • Assisted in designing youth programs to foster personal growth and leadership development.
  • Developed rapport with young participants, providing support and guidance in their personal challenges.
  • Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
  • Mentored young individuals, emphasizing the importance of goal-setting and selfimprovement.
  • Established strong relationships with community organizations to expand outreach efforts for program enrollment.
  • Increased attendance at weekly meetings by implementing creative marketing strategies targeting local youths.

Chiropractic Assistant-Receptionist

Dr. Douglas MacPherson
01.2000 - 02.2017
  • Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
  • Provided attentive support during chiropractic adjustments, contributing to effective treatments and patient comfort.
  • Increased patient retention through exceptional customer service and follow-up communications.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.

Owner

Lil' Rascals Day Care Center
03.1998 - 06.2003
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performances
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.

Quality Management Assistant

Aetna U.S. Healthcare
02.1995 - 01.1998
  • Enhanced product quality by implementing effective testing procedures and protocols.
  • Assisted in reducing production errors through diligent inspection and documentation of manufacturing processes.
  • Streamlined data analysis for improved decision-making by developing clear and comprehensive reports.
  • Increased efficiency in the quality management department by organizing and maintaining accurate records.
  • Collaborated with cross-functional teams to identify areas for improvement, resulting in enhanced product reliability.
  • Conducted thorough investigations into customer complaints, leading to the implementation of corrective actions that improved overall satisfaction rates.
  • Ensured compliance with industry standards and regulations, maintaining a high level of accuracy in all documentation efforts.
  • Provided complete customer satisfaction

Education

Clinical Child Psychology

WVNCC
Weirton
2017

High School Diploma -

Burgettstown Jr. Sr. High School
Burgettstown
06.1998

No Degree - Exercise Science

Penn State
Beaver, PA
1991

Skills

  • Effective Organization
  • Crisis Management
  • Stress Management
  • Conflict Resolution
  • Community Outreach
  • Strong Role Model
  • Strong Work Ethic
  • Active Listening
  • Critical Thinking
  • Teamwork and Collaboration
  • Work Prioritization
  • Relationship Building
  • Community Service
  • Financial Management
  • Attention to Detail

Certification

JD Rockefeller Center 1998

Certification - Early Childhood Development

WVNCC 2000

Certification - Medical Terminology

Timeline

Youth Leader II

Jefferson County Job And Family Services
06.2019 - Current

Chiropractic Assistant-Receptionist

Dr. Douglas MacPherson
01.2000 - 02.2017

Owner

Lil' Rascals Day Care Center
03.1998 - 06.2003

Quality Management Assistant

Aetna U.S. Healthcare
02.1995 - 01.1998

Clinical Child Psychology

WVNCC

High School Diploma -

Burgettstown Jr. Sr. High School

No Degree - Exercise Science

Penn State
Bobbie Jo Lawson