Forward-thinking Director of Nursing offering more than 15 years of experience advocating on behalf of highly skilled nurses and patients. Proven history in leading teams and achieving high-quality patient care, outcomes and quality measures. Works productively with healthcare leaders and facility management to achieve program success.
Overview
15
15
years of professional experience
Work History
Clinical Team Manager, RN
Elara Caring
11.2023 - Current
Ensured regulatory compliance by conducting thorough audits of clinical documentation and processes.
Facilitated seamless transitions of care for patients by establishing strong relationships with external healthcare providers.
Optimized operational workflows by conducting regular process evaluations and identifying potential bottlenecks or inefficiencies.
Improved patient care by overseeing daily activities of clinical team, ensuring adherence to established protocols.
Increased patient satisfaction ratings through attentive listening skills and active engagement in addressing concerns or complaints.
Boosted staff morale, promoting positive work environment through recognition programs and ongoing support.
Streamlined daily operations for increased efficiency with effective scheduling and resource allocation strategies.
Reduced turnover rates by actively addressing employee concerns and implementing targeted retention strategies.
Fostered culture of accountability by setting clear performance expectations and providing constructive feedback to team members.
Provided expert guidance on complex cases, offering consultative support to clinicians during difficult decision-making processes.
Emergency Room, Registered Nurse AA/Supervisor
IU White Memorial Hospital
03.2022 - 03.2024
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
Streamlined emergency room operations by efficiently triaging patients according to severity of their condition.
Facilitated clear communication with patients, families, and colleagues, fostering positive environment in fast-paced setting.
Answered codes quickly and orchestrated efficient, skilled medical care.
Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and supportive learning atmosphere.
Participated in quality improvement initiatives within emergency department, contributing ideas for process enhancements based on clinical experiences and patient feedback.
Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
Director of Nursing
Sycamore Springs
12.2017 - 03.2022
Provided direct nursing care to patients when personnel was short-staffed.
Investigated and reported all incidents per hospital policies.
Managed budgetary constraints effectively, ensuring optimal resource allocation for high-quality care delivery.
Assisted with preparation of budget and expense reports.
Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
Reduced medication errors by standardizing medication administration procedures.
Led quality improvement initiatives resulting in higher patient satisfaction scores and reduced readmission rates.
Promoted culture of safety by enforcing strict infection control measures and addressing potential hazards proactively.
Evaluated performance metrics regularly, identifying areas for improvement and implementing targeted interventions accordingly.
Developed new nursing policies for increased efficiency and better patient outcomes.
Optimized nurse scheduling processes to ensure adequate staffing levels without compromising on quality of care or employee wellbeing.
Mentored nursing staff in clinical skills development, fostering professional growth and excellence in practice.
Increased compliance with regulatory standards through regular audits and ongoing process improvements.
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Oversaw and approved recruitment, hiring, and orientation of new nursing staff.
Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Identified department issues to recommend corrective actions.
Regional Nurse Manager
WeCare TLC
10.2015 - 12.2017
Optimized staffing levels throughout the region using data-driven decision-making to forecast demand accurately.
Conducted frequent medical records reviews and audits to verify that quality measures were followed.
Enhanced staff performance through regular training sessions and mentorship programs for nursing teams.
Streamlined regional nursing operations by identifying inefficiencies and implementing targeted improvements.
Improved patient services by resolving family and patient grievances and complaints.
Developed strong relationships with local healthcare providers, facilitating efficient patient referrals and care coordination.
Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing employee education.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Developed policies and procedures for effective pharmacy management.
RN Case Manager
JCH Home Health Care and Hospice
05.2015 - 10.2015
Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Educated patients and families on available community resources, facilitating access to necessary support services.
Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
Surgery RN
IU White Memorial Hospital
09.2013 - 05.2015
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Managed care from admission to discharge.
Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Trauma RN
St. Elizabeth Hospital
07.2012 - 09.2013
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Managed care from admission to discharge.
Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
Provided direct patient care, stabilized patients, and determined next course of action.
Surgery RN
IU White Memorial Hospital
08.2011 - 07.2012
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
ICCU, RN
Jasper County Hospital
12.2009 - 08.2011
Reduced readmission rates by providing thorough discharge education and follow-up care coordination.
Enhanced patient safety through rigorous adherence to infection control protocols and proper medication administration.
Developed strong rapport with patients'' families, addressing concerns promptly while maintaining privacy regulations compliance.
Provided emotional support to patients and families during difficult health situations, fostering a compassionate environment.
Facilitated smooth transitions between levels of care by coordinating with other departments within the hospital during admissions or transfers processes.
Performed advanced cardiac life support measures during medical emergencies, contributing to successful resuscitation efforts.
Maintained accurate electronic health records, contributing to efficient management of patient information and continuity of care.
Participated in quality improvement initiatives to enhance overall efficiency and effectiveness of the CCU unit.
Actively participated in continuing education opportunities to maintain current knowledge in critical care nursing best practices and trends.
Emergency Room, RN
Deaconess Hospital Downtown Campus
05.2009 - 12.2009
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Managed care from admission to discharge.
Education
MBA - Healthcare Management
Western Governors University
Salt Lake City, UT
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT
03.2024
Associate of Applied Science - Nursing
Ivy Tech Community College
Lafayette, IN
05.2009
Technical Certificate: Computer Aided Drafting and Design -
Ivy Tech Community College
Lafayette, IN
05.1999
Skills
Strategic Planning
Financial Acumen
Regulatory Compliance
Team Leadership and Staff Development
Human Resources
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Clinical Team Manager, RN
Elara Caring
11.2023 - Current
Emergency Room, Registered Nurse AA/Supervisor
IU White Memorial Hospital
03.2022 - 03.2024
Director of Nursing
Sycamore Springs
12.2017 - 03.2022
Regional Nurse Manager
WeCare TLC
10.2015 - 12.2017
RN Case Manager
JCH Home Health Care and Hospice
05.2015 - 10.2015
Surgery RN
IU White Memorial Hospital
09.2013 - 05.2015
Trauma RN
St. Elizabeth Hospital
07.2012 - 09.2013
Surgery RN
IU White Memorial Hospital
08.2011 - 07.2012
ICCU, RN
Jasper County Hospital
12.2009 - 08.2011
Emergency Room, RN
Deaconess Hospital Downtown Campus
05.2009 - 12.2009
MBA - Healthcare Management
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Nursing
Ivy Tech Community College
Technical Certificate: Computer Aided Drafting and Design -