MS Office
Bobbie Jo Seva
Learning And Development Advocate
West Sacramento,CA
Summary
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring strategic thinking, adaptability and creative solutions developed over a 13-year career to a growth-oriented role.
Overview
13
13
years of professional experience
Work History
Learning and Experience Advocate
American Pacific Mortgage
Roseville, CA
06.2016 - Current
- 19 years of Mortgage Industry experience.
- 13 years of Learning and Development experience
- Designed and delivered engaging and entertaining presentations to sustain employee attention and engagement. (
- Hosted and facilitated employees in virtual and in-person trainings
- Partnered with stakeholders to analyze and design effective training programs aligned to business objectives
- Identified key metrics for learning effectiveness and monitored results to continually improve course offerings.
- Build and delivered effective and thorough certification programs to ensure readiness for specific job roles.
- Exercised leadership capabilities by successfully motivating and inspiring others
- Cultivated interpersonal skills by building positive relationships with others
- Acted as a team leader in group projects, delegating tasks and providing feedback
- Nominated by Leadership to Host large company events to 2500 people.
Regional Production Advocate
American Pacific Mortgage Corporation
Roseville, CA
08.2013 - 06.2016
- Supported 45 Branches in CA
- Worked closely with Branch Leadership to provide training and sales support to branch.
- Developed recruiting strategies to identify qualified candidates and build network.
- Achieved recruiting goals and service targets by cultivating and securing new customer relationships.
Compliance Trainer and Project Coordinator
American Pacific Mortgage Corporation
Roseville, CA
05.2010 - 08.2013
- Maintained up-to-date knowledge of applicable laws and regulations.
- Created and maintained compliant training material for 1500 employees and branches.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
Education
NMLS 1376250 - Mortgage Industry
NMLS
CA 10.2010 - Current
Certified Market Force Trainer -
Market Force Global
06.2016 - 06.2016
Employee Engagement And Appreciation Leader -
American Pacific Mortgage
Roseville 05.2012 - Current
Board Memeber -
APMCares
Roseville 08.2015 - Current
DEIB Project Team -
American Pacific Mortgage
Roseville, CA 02.2019 - Current
Skills
Online training experience
Public speaking
Customer Service Background
Curriculum design
Training program development
Multitasking Abilities
Flexible and Adaptable
Software
Audacity
Total Expert (CRM)
SimpleNexus
Encompass by EllieMae
Timeline
DEIB Project Team -
American Pacific Mortgage
02.2019 - Current
Learning and Experience Advocate
American Pacific Mortgage
06.2016 - Current
Certified Market Force Trainer -
Market Force Global
06.2016 - 06.2016
Board Memeber -
APMCares
08.2015 - Current
Regional Production Advocate
American Pacific Mortgage Corporation
08.2013 - 06.2016
Employee Engagement And Appreciation Leader -
American Pacific Mortgage
05.2012 - Current
NMLS 1376250 - Mortgage Industry
NMLS
10.2010 - Current
Compliance Trainer and Project Coordinator
American Pacific Mortgage Corporation
05.2010 - 08.2013