Overview
Work History
Education
Accomplishments
Training
References
Timeline
Generic

Bobbi Jo Hankinson

Columbus,OH

Overview

21
21
years of professional experience

Work History

Marketing Assoc./Sealcoat Applicator

Hankinson Asphalt
01.2010 - 11.2024
  • Executed daily operations commercial and residential asphalt maintenance and repair projects
  • Wrote, designed, and produced job proposals, and company contracts, measured and prepared bids for commercial and residential sealing, hot and cold crack fill, striping patching and repairs
  • Instrumental in marketing, flyer production circulation planning, advertising, and maintaining customer relations
  • Collected deposits, company checks, and cash payments daily
  • Planned, organized, and controlled the operations of scheduling, estimating material needed, and total job cost and prepare estimates/proposals with all expenses included while still maintaining profit margin
  • Mobilize job equipment, secure jobsite, traffic control, maintain safety of customer property pedestrians and crew
  • Ordering and delivery of job materials, and execution of job
  • Supervised and managed labor able to see problematic work and prepare a successful solution, full knowledge of grade and base procedures
  • Quality control of supplies and material, job inspection
  • Maintained a relationship with NEFF PAVING supervisors and labor crew subcontracting jobs and estimates for both companies for 5 successful seasons
  • Successfully handled customer service operation daily
  • Answer new and return customer calls for scheduling and quotes
  • Maintained equipment and repaired equipment, skilled at tear down and rebuilding striping and sealing machines
  • Maintain personal equipment such as hand tools, blowers, roller, tamp, edger’s, 300-gallon spray seal tank, dump trailer, crafc 300-gallon hot crack machine, banding machine, and stripers
  • Completing yearly and long-term maintenance and end of season storage preparation and beginning of season start-up
  • Maintain travel and fuel logs for daily and yearly records.
  • Inspected areas prior to application to confirm removal of debris.

Stock Driver

Big Lots
02.2024 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Auction Manager

Capital City Online Auctions
10.2018 - 09.2023
  • Leveraged expertise in market trends and analysis to consistently achieve optimal sale prices for consigned items.
  • Managed auction catalogs and databases, ensuring accurate listings and descriptions for all sale items.
  • Implemented rigorous quality control measures, ensuring only authentic and accurately represented items were presented at auction.
  • Greenlit sought-after pieces for auction events by skillfully curating unique collections that resonated with target audiences.
  • Facilitated seamless transitions between live auctions and post-sale logistics such as invoicing, shipping coordination, and payment processing.
  • Negotiated favorable contractual terms with vendors and service providers while maintaining strict budgetary controls.
  • Provided exceptional client service through prompt communication, transparent transactions, and personalized support throughout consignment process.

Bartender/Waitress

Sports and Spirits
01.2014 - 01.2017
  • Opened bar for daily functioning, unlock doors, startup registers and kitchen equipment, prepared cash drawers for daily function, inventory, stock bar, prepare orders from inventory for vendors (liquor, beer, draft, and food), receive and pay vendors, rearrange coolers, rotate stock, wait tables and bartend input orders and cook breakfast while being only staff onsite
  • Fully knowledgeable on startup and manager side of micros restaurant system and can troubleshoot connection problems as well as equipment problems
  • Successfully handled serving customers in the dining room, dance floor, and bar
  • Running and fixing keno machines ordering supplies as well as cash tickets from and maintaining a secure locked office while maintaining bank and balances for both bar and Petty cash from the office for daily sales, paying vendors, cashing checks, keno sales and payout/pull-tabs and purchasing supplies and sponsoring donations
  • Helped with preparing and designing menus and menu changes, and ideas for new items on menus and daily specials
  • Well versed at maintaining customer relations and crowd control while watching for problematic customers to staff or patrons
  • Works well under pressure, can count back change without register and maintain own bank from apron or register, good at multitasking, good memory, works well alone or as a team, can follow orders and give orders, a leader or team player
  • Controlled 34 TV’s and remotes for both TV’s and cable to maintain complete customer satisfaction and channel selection as well as basic sports/game/time/channel knowledge
  • Can also troubleshoot input, TV, internet connection issues and usually repair
  • Have booked and overseen, paid, and maintained weekend entertainment such as karaoke, live bands, and advertisement for entertainment and publicity
  • Cleaned glasses, utensils, and bar equipment, tables, bar and coolers, kitchen, stock, shovel sidewalks when needed to prevent liability issues
  • Dealt successfully with fire code inspectors, health code inspectors
  • Reliable and flexible schedule of short-term shift changes to ensure and maintain establishment functionality
  • Knowledgeable with mixed drinks, draft beers, domestic bottles, and IPAs
  • Also able to use creativity for creating signature drinks or specials
  • Served snacks and food items to customers seated at the bar
  • Took beverage orders from serving staff and directly from patrons checking proper identification for alcoholic beverages
  • Mixed ingredients, such as liquor, soda, water, sugar, and bitters, in order to prepare cocktails and other drinks
  • Researched and recommended drinks, cocktails, and draft selections
  • Cleaned bars, work areas, and tables
  • Fully able to dismiss customers, close bar, balance drawers, clean, stock, and secure and lock all doors
  • No problem dealing with customers who have had too much or just can’t behave and defusing possible situations in a tasteful manner not hurting staff or establishment reputation
  • Have dealt with all law enforcement agencies when needed and maintain good working relation with them
  • Have reviewed cameras and playback, download, and transfer video for later review.

Bartender

Wonder Bar
01.2004 - 01.2007
  • Collected money for drinks served
  • Arranged bottles and glasses to make attractive displays
  • Checked identification of customers in order to verify age requirements for purchase of alcohol
  • Successfully handled serving customers in the dining room, dance floor, and bar
  • Attempted to limit problems and liability related to customers' excessive drinking by taking keys and arranging transportation for intoxicated patrons and cutoff, while still retrieving any money owed for food or drinks
  • Cleaned glasses, utensils, and bar equipment
  • Served wine, and bottled and draft beer, mixed drinks with and without garnish
  • Served snacks and food items to customers seated at the bar
  • Took beverage orders from serving staff and directly from patrons
  • Researched and recommended drinks, cocktails, and draft selections
  • Cleaned bars, work areas, and tables
  • Asked customers who became loud and obnoxious to leave, and physically removed them when necessary.

Education

Computer Information Systems -

DeVry University
Columbus, OH
01.2012

GED -

State of Ohio
Nelsonville Ohio
2003

Accomplishments

  • Well-organized and efficient.
  • Work well in a high-pressure environment.
  • Thorough understanding of great customer service.
  • Strong background in all phases of waitress, bartending, and customer service.
  • Skilled with computer systems and software.
  • Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.
  • Self-motivated and assertive.
  • Quickly learn procedures and methods.
  • Professional demeanor.

Training

  • Work well in a high-pressure environment. Can be a leader while still being a team player. Can give or take orders maintaining a fun healthy work environment
  • Well-organized and efficient.
  • Excellent communication, interpersonal and organizational skills.
  • Trained in all areas of bar and restaurant procedures.
  • Self-motivated positive attitude, and assertive.
  • Quickly learn procedures and methods.

References

References available upon request

Timeline

Stock Driver

Big Lots
02.2024 - Current

Auction Manager

Capital City Online Auctions
10.2018 - 09.2023

Bartender/Waitress

Sports and Spirits
01.2014 - 01.2017

Marketing Assoc./Sealcoat Applicator

Hankinson Asphalt
01.2010 - 11.2024

Bartender

Wonder Bar
01.2004 - 01.2007

Computer Information Systems -

DeVry University

GED -

State of Ohio

Similar Profiles

CREATE PROFILE
Bobbi Jo Hankinson