Bobbi Jo Ortiz
El Paso,TX
Summary
Seasoned CEO with proven leadership skills and a track record of driving organizational growth. Experienced in strategic planning, business development, operational management, and team leadership. Notable success in capitalizing on new business opportunities, increasing profitability, and managing business relationships.
Overview
28
28
years of professional experience
Work History
Therapist
BetterHelp
09.2023 - Current
- Provide virtual therapy for clients with anxiety, depression, relationship challenges, and stress
- Conduct assessments, develop treatment plans, and deliver evidence-based interventions
- Maintain clinical documentation in compliance with professional standards.
Lecturer
University of Texas at El Paso
El Paso, USA
01.2018 - Current
- Teach and mentor students in the Department of Social Work
- Design and deliver course content focused on social work in a multicultural border context
- Continuously improve curricula and integrate diverse perspectives into instruction.
CEO
Big Brothers Big Sisters of El Paso
El Paso, USA
01.2001 - Current
- Lead strategic direction, ensuring programmatic and financial compliance for grant-funded projects
- Achieved national recognition for surpassing program growth targets
- Developed policies in HR, finance, crisis response, and risk management
- Led marketing, fundraising, and community partnerships, expanding services to thousands of youth
- Supervise staff and interns; provide clinical guidance to the Program Director
- Created training on mentoring, communication, conflict resolution, and child safety
- Honored as National Marketing Representative of the Year.
Area Chair, College of Social Science
University of Phoenix
01.2003 - 01.2019
- Taught Human Services courses and evaluated faculty performance
- Liaised with community partners for student internships.
Contract Provider & Trainer
Lee & Beulah Moor Children’s Home
01.1999 - 01.2004
- Conducted home studies and provided training for foster and adoptive parents.
EAP Counselor
Buchanan & Associates
01.1998 - 01.2002
- Provided counseling on family, anger management, substance abuse, and workplace issues
- Delivered Critical Incident Stress Management during crisis situations.
Substitute Care Case Manager
Texas Department of Protective & Regulatory Services
01.1997 - 01.1998
- Investigated child abuse cases and assessed risk for child safety
- Prepared legal documents and testified in court for child protection
- Developed treatment plans and provided in-home services to support family reunification.
Education
01.2022
Licensed Clinical Social Worker -
Texas06.2000
Master of Social Work -
New Mexico State University
Las Cruces, NM05.2000
Bachelor of Arts - Psychology & Sociology
University of Texas at El Paso
El Paso, TX12.1997
Skills
- One-on-one support
- Group therapy coordination
- Documentation requirements
- Crisis Intervention
- Client Relations
- Intervention Planning
Training
- Mentoring Training
- Conflict Resolution Training
- Communications Training
- Adolescent Development
- Working with High-Risk Youth
- Team-Building
- Family Group Conferencing Mediator Training
Timeline
Therapist
BetterHelp
09.2023 - Current
Lecturer
University of Texas at El Paso
01.2018 - Current
Area Chair, College of Social Science
University of Phoenix
01.2003 - 01.2019
CEO
Big Brothers Big Sisters of El Paso
01.2001 - Current
Contract Provider & Trainer
Lee & Beulah Moor Children’s Home
01.1999 - 01.2004
EAP Counselor
Buchanan & Associates
01.1998 - 01.2002
Substitute Care Case Manager
Texas Department of Protective & Regulatory Services
01.1997 - 01.1998
Licensed Clinical Social Worker -
Master of Social Work -
New Mexico State University
Bachelor of Arts - Psychology & Sociology
University of Texas at El Paso
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