Bobby Archetko
Rochester,NY
Summary
Known for reliability and adaptability in dynamic environments, consistently collaborating with team members to meet objectives. Never afraid of change and always ready to learn something new. Skilled in route planning, customer service, organization and proper chemical handling. Equipped with strong problem-solving abilities and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Expert
Dominos Pizza Inc.
11.2023 - Current
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Kept personal vehicle clean and well-maintained both inside and out, reflecting positively on the company's brand image when making deliveries.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Stretched and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Lead Environmental Services Housekeeper
The Highlands Living Center
01.2019 - Current
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
- Monitored staff performance closely and provided constructive feedback to encourage continuous improvement.
- Collaborated with facility director to address maintenance issues promptly, maintaining a safe environment for all occupants.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained floor cleaning and waxing equipment.
Unarmed Security Guard
The Highlands Living Center
08.2019 - 11.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
Instacart Shopper
Instacart
07.2019 - 04.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity.
- Worked productively with customers to meet order requirements and service expectations.
Postmates Fleet Driver
Postmates
02.2018 - 02.2019
- Demonstrated strong problem-solving skills when faced with unexpected challenges during the delivery process.
- Upheld company policies regarding food handling safety procedures throughout every stage of the delivery process.
- Navigated complex routes for optimized delivery efficiency, reducing overall delivery times.
Food Service Associate
The Highlands Living Center
10.2016 - 01.2019
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Volunteer
Barakah Muslim Charity
01.2015 - 02.2016
- Sorted, stocked and organized shelves with food for easy access by other volunteers.
- Assisted in food distribution for increased community reach and support.
- Demonstrated adaptability by stepping into various roles as needed during shifts at the food pantry.
Education
GED -
The Community Place
Rochester, NY07.2021
Skills
- Safety protocols and procedures
- Time Management
- Customer Service
- Chemical handling knowledge
- Sanitation protocols
- Infection control expertise
- Situational Awareness
- Equipment maintenance and repair
- Cleaning and organizing abilities
- Teamwork
- Crew training
- Cash handling experience
- Teamwork and Collaboration
- Problem-solving abilities
Accomplishments
- Received The Golden Hammer award from YouthBuild. This award was presented to students that excelled at demonstrating leadership and commitment to the program.
- Effectively supervised a team of 13 staff members.
- Received Employee Of The Month at The Highlands Living Center, October 2021.
Certification
- OSHA Certified
Timeline
Delivery Expert
Dominos Pizza Inc.
11.2023 - Current
Unarmed Security Guard
The Highlands Living Center
08.2019 - 11.2023
Instacart Shopper
Instacart
07.2019 - 04.2022
Lead Environmental Services Housekeeper
The Highlands Living Center
01.2019 - Current
Postmates Fleet Driver
Postmates
02.2018 - 02.2019
Food Service Associate
The Highlands Living Center
10.2016 - 01.2019
Volunteer
Barakah Muslim Charity
01.2015 - 02.2016
GED -
The Community Place
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