Bobby Austin
Houston
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Substitute Teacher, K-12
Katy Independent School District
01.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
MEAT/SEAFOOD MANAGER
Kroger
05.2016 - 12.2023
- Monitored customer satisfaction levels through surveys and feedback sessions
- Utilized data analysis tools to track sales, product movements, and order history
- Ensured compliance with all applicable laws, regulations, sanitation standards, health codes, and company policies
- Maintain a safe and injury free department by following all sanitation calenders and utilizing proper meat cutting safety guidelines
- Conducted regular performance reviews for team members, providing feedback and guidance as needed
- Established effective relationships with seafood suppliers to ensure the best quality products at competitive prices
- Demonstrated ability to effectively manage seafood operations, including ordering and inventory control
- Resolved customer complaints in a timely manner to maintain positive relationships
- Maintained accurate records of inventory levels and product costs for budgeting purposes
- Trained new employees on food safety regulations and operational procedures related to seafood handling
- Created promotional campaigns to increase sales of fresh and frozen seafood items
- Identified areas needing improvement within processes or procedures related to seafood management
- Performed frequent inspections of equipment used in the preparation of seafood dishes
- Collaborated with vendors to secure favorable terms on pricing and delivery schedules
- Led and directed team members on effective methods, operations and procedures
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Worked independently and in a team environment in a fast paced environment.
- Communicated with customers in a metric driven environment.
- Adept at working with customers in a face to face environment.
- Adept with working with multiple computer applications.
- Used computer applications while assisting customers simultaneously.
Stocker
Costco Business Center
08.2020 - 04.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Consistently lifted materials weighing as much as 100 pounds.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Stocker
Costco
01.2020 - 05.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained effective team member communication.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
SUBSTITUTE TEACHER, K-12
Aldine ISD
01.2017 - 12.2019
- Managed classroom environment, helping students learn in absence of regular teachers
- Maintained discipline and classroom control, fostering safe and positive learning environment
- Provided classroom teacher with written feedback on results of lessons and student behavior issues
- Followed existing lesson plans to provide consistent instruction to assigned students
- Maintained a safe learning environment by enforcing school rules and regulations
- Created an inclusive atmosphere where every student felt valued and respected.
Sales Associate
Lids Locker Room
08.2017 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
RETAIL SALES MERCHANDISER
Coca-Cola
02.2016 - 08.2016
- Communicated daily with buyers regarding product assortment changes, promotions, markdowns
- Maintained accurate inventory records and ensured stock levels met customer demand
- Identified opportunities for improvement in existing processes related to product stocking and replenishment
- Conducted regular store audits to ensure proper display of merchandise and adherence to company standards
- Created attractive displays that showcased products in a visually appealing manner
- Scanned shelves and product cases for expired stock, discarding outdated or spoiled items
- Stocked shelves, racks, and cases with new or transferred merchandise
- Cleaned display cases, shelves, and aisles
- Examined and inspected stock items for wear and defects, reported any damage to supervisors.
JOURNEYMAN MEAT CUTTER
Kroger
05.2005 - 03.2016
- Maintained an organized work area to ensure optimal efficiency during the production process
- Performed regular maintenance on equipment according to manufacturer's instructions
- Collaborated effectively with other workers in order to complete tasks within specified deadlines
- Displayed excellent customer service abilities while assisting customers with their selections and inquiries
- Strictly followed established guidelines for portion size control measures
- Demonstrated expertise in cutting, trimming and processing meat products for retail sale
- Handled perishables with care to maintain freshness throughout the production process
- Ensured that all products were labeled correctly with pricing information prior to distribution
- Wrapped and packaged meat products for customers
- Processed large quantities of meats quickly without sacrificing quality or accuracy
- Maximized sales potential through proper procedures for prepping, storing and merchandising products.
Server
Pappadeaux's Seafood Kitchen
01.2015 - 06.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
BACHELOR OF ARTS (B.A.) IN GENERAL STUDIES -
Texas Southern University
Houston, TXHigh School Diploma -
Dwight D. Eisenhower
Houston, TX12.2023
Skills
- Accomplished management professional versed in leading teams, increasing efficiency, and driving organizational success
- Skilled in project management, budgeting, and strategic planning
- Proven track record of developing successful strategies to exceed operational goals
- Adept in leading diverse teams to reach corporate objectives
- Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance
- Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives
- Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value
Timeline
Substitute Teacher, K-12
Katy Independent School District
01.2024 - Current
Stocker
Costco Business Center
08.2020 - 04.2021
Stocker
Costco
01.2020 - 05.2020
Sales Associate
Lids Locker Room
08.2017 - 10.2019
SUBSTITUTE TEACHER, K-12
Aldine ISD
01.2017 - 12.2019
MEAT/SEAFOOD MANAGER
Kroger
05.2016 - 12.2023
RETAIL SALES MERCHANDISER
Coca-Cola
02.2016 - 08.2016
Server
Pappadeaux's Seafood Kitchen
01.2015 - 06.2015
JOURNEYMAN MEAT CUTTER
Kroger
05.2005 - 03.2016
BACHELOR OF ARTS (B.A.) IN GENERAL STUDIES -
Texas Southern University
High School Diploma -
Dwight D. Eisenhower
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