Knowledgeable [Desired Position] with strong background in case management. Proven ability to handle complex cases and deliver timely resolutions. Demonstrated great work relationship with coworkers, communication and problem-solving.
Participated in helping production meet their quota for the day by working on cases that are refused by QA. Communicating with production supervisor, production Manager, MSR, all departments in ordering parts to replace damaged parts and replacing them when parts are delivered. Trouble shooting with Electrical issues; working with Sub A and engineers with trouble shooting, testing and programming cases. working with Coil department by seeking out leaks and fixing damaged piping, adding missing parts.
Brazing, electrical work on cases, Manual ETest, forklift and 4D driver and sideloader Case line inspection, was a line lead and Conversion lead