Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Specializing in high-volume settings.
Overview
10
10
years of professional experience
Work History
Brand Manager
Luxury Labels, LLC
06.2020 - Current
Planned, implemented, and tracked sales and marketing strategies to promote brand products.
Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Cultivated relationships with vendors and industry influencers to create positive brand experiences.
Researched market trends to identify customer needs and preferences for strategic planning.
Managed and coordinated special community and onsite events to promote and enhance brand awareness.
Brand Manager
Luke Bryan
11.2020 - 06.2021
Managed and oversaw creative projects to drive quality, accuracy and deadline management.
Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Coordinated driver dispatch to accomplish daily delivery requirements.
Coordinated and managed recent launch of Luke Bryan's new Golden Lager and Hard Seltzer.
Ensured delivery of launch product was properly and timely delivered to 250 country music artist.
Manager
SPIN
01.2017 - 11.2020
Supervised daily restaurant operations and assisted bartenders, servers and hosts on the floor
Safely handled all monetary transactions including making deposits/drops and nightly audit
Created, scheduled, and reviewed staffing levels to ensure that guest service, operational needs and financial objectives were met
Coordinate and schedule nightly DJ, performing arts and Ping Pong pros efficiently
Handled all hiring and training of new staff in providing excellent customer service, speedy order taking, food/beverage delivery, and creating a positive atmosphere for guests and staff
Met with guests on an informal basis during meals or upon departure to obtain feedback on overall satisfaction or to handle guest problems and complaints
Event Coordinator
Great Northern Night Club
11.2017 - 03.2020
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Brainstormed and implemented creative event concepts and themes.
Managed administrative logistics of events planning, event booking, and event promotions.
Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
Developed creative themes for events and created related activities to engage attendees.
Created detailed timelines and budgets for events to meet all deadlines.
Increased venue revenue by 20% hosting special events on evenings when venue would normally be closed.
VIP Bartender
Monarch Beverage Company
10.2017 - 03.2020
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty to VIP guest.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained impeccably clean, attractive and well-stocked bar area.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to VIP's and other attending guests.
Assisted sister venues and night clubs and filled in when needed.
Banquet Captain
SPIN
05.2016 - 01.2017
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Liaised with venue management to monitor logistics and timelines.
Oversaw timeliness and quality of food delivery at high-volume events.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Event Coordinator
Blondies Bar & Grill
07.2013 - 06.2014
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Brainstormed and implemented creative event concepts and themes.
Managed administrative logistics of events planning, event booking, and event promotions.
Education
Associate - Culinary Arts & Hospitality Management
Le Cordon Bleu College of Culinary Arts San
San Francisco, CA
10.2015
Skills
Time Management
Schedule Management
Microsoft Office
Managing Events Start to Finish
Team Leadership
Managing Live Events
Verbal and Written Communication
Brand Management
Food Safety and Sanitation
Profit and Loss Control
Billing and Payment Processing
High-Volume Environments
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Brand Manager
Luke Bryan
11.2020 - 06.2021
Brand Manager
Luxury Labels, LLC
06.2020 - Current
Event Coordinator
Great Northern Night Club
11.2017 - 03.2020
VIP Bartender
Monarch Beverage Company
10.2017 - 03.2020
Manager
SPIN
01.2017 - 11.2020
Banquet Captain
SPIN
05.2016 - 01.2017
Event Coordinator
Blondies Bar & Grill
07.2013 - 06.2014
Associate - Culinary Arts & Hospitality Management
Le Cordon Bleu College of Culinary Arts San
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