Overview
Work History
Education
Skills
Certification
Timeline
Generic
Bobby Boykin, MS, LASAC, CRS

Bobby Boykin, MS, LASAC, CRS

Phoenix,AZ

Overview

15
15
years of professional experience
1
1
Certification

Work History

Executive Director

Guiding Road Recovery Center
Phoenix, AZ
04.2024 - Current
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Provided oversight of all departments to ensure compliance with established policies and procedures.
  • Created a collaborative environment that fosters innovation and encourages employee engagement.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
  • Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
  • Served as spokesperson at press conferences or interviews when needed.
  • Assisted in developing budgets for each departmental unit within the organization.
  • Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
  • Set organization direction and developed strategies and tactics to fulfill mission.
  • Established strategic direction and goals to accomplish objectives.

Director of Outpatient Services

Calvary Healing Center
Phoenix, AZ
07.2023 - 05.2024
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Identified opportunities for improvement in operational performance metrics.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Coordinated resources across departments to maximize productivity levels.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Served as a public spokesperson at industry events or conferences.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Assessed employee performance against established benchmarks or targets.
  • Implemented systems for tracking progress on key initiatives or projects.
  • Negotiated agreements with external partners such as contractors or consultants.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Cultivated and maintained relationships to promote positive work culture.
  • Managed staff, financials and key performance indicators to facilitate business operations.

Lead Clinical Coordinator

Calvary Healing Center
Phoenix, AZ
02.2023 - 07.2023
  • Developed and implemented clinical protocols for staff to follow in accordance with regulatory standards.
  • Coordinated patient care efforts between medical teams, therapists, and other healthcare professionals.
  • Conducted regular meetings with the team to ensure quality of patient care delivery is met.
  • Trained new employees on all aspects of clinic operations and processes.
  • Monitored staffing levels and ensured adequate coverage at all times.
  • Supervised staff performance and provided guidance as needed.
  • Provided feedback to staff members regarding their job performance.
  • Ensured compliance with applicable laws, regulations, policies, and procedures.
  • Assessed program effectiveness by evaluating patient outcomes against established goals.
  • Resolved any issues or complaints raised by patients or their families.
  • Maintained accurate records of all clinical activities in accordance with HIPAA guidelines.
  • Analyzed data trends related to patient health conditions and treatment plans.
  • Promoted a positive work environment through effective communication strategies.
  • Identified opportunities for improvement within the clinic's operational processes.

Counselor

Calvary Healing Center
Phoenix, AZ
09.2022 - 02.2023
  • Implemented therapeutic techniques such as cognitive behavioral therapy, dialectical behavior therapy, mindfulness training., into practice.
  • Utilized creative approaches such as art therapy or music therapy when working with clients who have difficulty expressing themselves verbally.
  • Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
  • Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
  • Provided individual and group counseling sessions for clients.
  • Developed treatment plans to address client needs.
  • Facilitated psychoeducational workshops on various topics related to mental health.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Monitored clients' daily activities and responded appropriately when needed.
  • Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Provided guidance and support to families through family therapy sessions.
  • Created an environment that was safe, supportive, and conducive to learning for all students.

Lead Detox Case Manager

Calvary Healing Center
Phoenix, AZ
02.2021 - 09.2022
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Provided crisis intervention support for clients in emergency situations.
  • Developed individualized care plans with input from clients and their families.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Supported family members by providing information on local support groups.Mana
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Initiated new projects that resulted in increased productivity across all departments.

Unit Support Specialist

Calvary Healing Center
Phoenix, AZ
10.2020 - 02.2021
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Developed individualized care plans with input from clients and their families.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Provided referrals to appropriate health care providers or other community resources.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Supported family members by providing information on local support groups.

Behavioral Health Technician

Calvary Healing Center
Phoenix, AZ
06.2019 - 10.2020
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Monitored patient safety in all areas of the facility.
  • Provided crisis intervention services to patients in need.
  • Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients.
  • Advised clinical staff regarding appropriate interventions for behavioral issues.
  • Maintained accurate documentation of patient progress and treatments received.
  • Observed patients' behaviors during recreational activities and outings.
  • Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
  • Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
  • Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
  • Organized daily activities such as arts and crafts, games, music therapy., that promote healthy coping skills.
  • Assisted in coordinating transportation for appointments outside the facility when necessary.
  • Provided emotional support to clients and patients dealing with difficult situations.
  • Responded promptly to any emergency situations that may arise within the facility.

Writer

House Ink
Phoenix, AZ
01.2014 - 05.2017
  • Developed persuasive content for digital marketing campaigns.
  • Researched and wrote articles for a variety of publications.
  • Edited manuscripts, press releases, and other documents to ensure accuracy and clarity.
  • Collaborated with editors and designers on various projects.
  • Conducted interviews with subject matter experts to obtain relevant information.
  • Proofread copy to check grammar, punctuation, spelling, syntax, and organization of material.
  • Maintained accurate records of all writing assignments completed.
  • Generated ideas for new stories or topics to write about.
  • Reviewed existing content to identify opportunities for improvement or updates.
  • Analyzed target audience needs when creating content that meets their expectations.

Marketing Associate, Assistant Producer, Writer

ESPN Radio, Arizona Sports 98.7fm, KTAR 620am
Phoenix, AZ
04.2009 - 07.2013
  • Developed and implemented marketing campaigns to increase product awareness.
  • Created content for various digital channels, including websites and social media platforms.
  • Collaborated with cross-functional teams on branding initiatives.
  • Managed relationships with external vendors for advertising and promotional services.
  • Organized events to promote products and services at trade shows and conventions.
  • Cultivated relationships with influencers in target markets for promotional opportunities.
  • Monitored customer feedback through surveys and focus groups.
  • Updated internal databases with customer information collected from various sources.
  • Gathered information on breaking sports news.
  • Organized and coordinated daily production activities, ensuring all tasks were completed efficiently.
  • Developed and implemented a comprehensive production schedule to ensure deadlines were met.
  • Researched and wrote articles for a variety of publications.

Education

Master of Science - Addiction Counseling

Grand Canyon University
Phoenix, AZ
09-2022

Bachelor of Science - Interdisciplinary Studies

Arizona State University
Tempe, AZ
01-2009

Skills

  • Stakeholder Relations
  • Financial Management
  • Marketing
  • Strategic Planning
  • Staff Management
  • Program Management
  • Business Development
  • Operations Management
  • Business Planning
  • Compliance and regulations
  • Program monitoring
  • Program Leadership
  • Leadership Development

Certification

  • LASAC - 15529
  • Certified Recovery Specialist

Timeline

Executive Director

Guiding Road Recovery Center
04.2024 - Current

Director of Outpatient Services

Calvary Healing Center
07.2023 - 05.2024

Lead Clinical Coordinator

Calvary Healing Center
02.2023 - 07.2023

Counselor

Calvary Healing Center
09.2022 - 02.2023

Lead Detox Case Manager

Calvary Healing Center
02.2021 - 09.2022

Unit Support Specialist

Calvary Healing Center
10.2020 - 02.2021

Behavioral Health Technician

Calvary Healing Center
06.2019 - 10.2020

Writer

House Ink
01.2014 - 05.2017

Marketing Associate, Assistant Producer, Writer

ESPN Radio, Arizona Sports 98.7fm, KTAR 620am
04.2009 - 07.2013

Master of Science - Addiction Counseling

Grand Canyon University

Bachelor of Science - Interdisciplinary Studies

Arizona State University
  • LASAC - 15529
  • Certified Recovery Specialist

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Bobby Boykin, MS, LASAC, CRS