Bobby Brodeur
Cathedral City,CA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at training, developing and mentoring teams. Creative-thinking in addressing and resolving concerns, optimizing policies and implementing change. Passionate and innovative visual merchandiser with a focus on generating sales through compelling displays. Experienced in a wide variety of store types and volumes. Seeking to leverage management and sales experience to build teams that drive results.
Overview
19
19
years of professional experience
Work History
Store Manager
Tempur-Pedic
04.2023 - Current
- Provide overall store leadership, supervision, and delegation to store associates
- Drive brand awareness and brand advocacy to exceed projected store goals to include teaming up with partners in local market to raise awareness across the region
- Recruit, hire, and continued development of the store associates
- Serve as the lead example in providing premium customer experience and build relationships with our consumers
- Maintain high standards of visual merchandising and brand presentation
- Ensure financial objectives and controls are consistently and correctly managed
Assistant Manager: Furniture and Customer Service
Crate And Barrel
12.2021 - 04.2023
- Schedule, delegate and mange all aspects of Furniture, Design and Customer Service departments
- Hire, train and coach staff to deliver on all metrics including ATV, UPT Crate Card and design metrics such as In-store and In-home design consultations.
- Work to deliver acceptable outcomes on all elevated customer service issues.
Realtor
Berkshire Hathaway
02.2020 - 01.2022
- Licensed California Realtor with a focus on residential buyers.
- Generated business though marketing, networking and client referrals.
- Negotiated contracts and handled all issues in professional and timely manner.
In Store Visual Manager
Coach
10.2017 - 08.2019
- Responsible for hiring, training and development of visual team and support staff of $90 million Flagship Cabazon location.
- Planned and managed execution of all visual-merchandising updates, while adapting them to store-specific layouts and business objectives.
- Confidently led walk-throughs of executives during formal and informal visits.
- In-store point person for 2018 remodel, partnering with contractors and vendors.
- Developed and implemented visual-merchandising training for store management, sales and support teams.
- Managed analytical reports to identify and track sales activities and customer trends.
- Traveled throughout region to support stores with visual merchandising needs.
- Photographed all visual merchandising updates and submitted to the home office for review.
Store Manager
Coach
05.2014 - 10.2017
- Responsible for hiring, training and development of team for $9 million high visibility location.
- Oversaw pilot programs, i.e. mens department expansion and monogramming, while communicating success and opportunities to headquarters.
- Traveled throughout district to support all store meetings and new SM onboarding.
- Developed a bulk buying strategy to simplify the process, protect local customers experience while maximizing sales opportunities.
Associate Manager
Coach
10.2012 - 05.2014
- Visual DOR of $20 million location responsible for planning and executing all floor sets and visual updates.
- Implemented a new scheduling practice for floor sets to streamline process, protected customer experience and maximize productivity.
- Selected as acting SM of Burlington VT pop-up location. Responsible for overseeing store setup, hiring/training of staff and store closing.
- Supervised 2013 store remodel ensuring store team was trained on new fixtures, mannequins and concepts.
Store Manager
Express
05.2006 - 10.2012
- SM of top 50 store, $7 million location responsible for training, hiring and development of store team.
- Delivered positive sales results through scheduling to protect peak hours and maximize traffic patterns.
- Implemented development plans for management team through use of formal an informal touch bases
- Executed in store visual work throughs to address fixturing, shop placement and elevate visual presentations.
Education
Berklee College of Music
Boston, MASkills
- Leadership
- Training & Development
- Visual Merchandising
- Store Operations
- Hiring
- Staff Management
- New Store Openings
- Store Remodel
Timeline
Store Manager
Tempur-Pedic
04.2023 - Current
Assistant Manager: Furniture and Customer Service
Crate And Barrel
12.2021 - 04.2023
Realtor
Berkshire Hathaway
02.2020 - 01.2022
In Store Visual Manager
Coach
10.2017 - 08.2019
Store Manager
Coach
05.2014 - 10.2017
Associate Manager
Coach
10.2012 - 05.2014
Store Manager
Express
05.2006 - 10.2012
Berklee College of Music
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