BOBBY CHAMPAGNE
Bryant,AR
Summary
Persuasive communicator with over 20 years of experience in IT management, known for developing positive relationships and improving operational efficiencies. Skilled in network administration, system support, and IT security. A self-starter, fast learner, and highly organized professional with a track record of implementing effective IT solutions. Seasoned IT professional with exceptional leadership and project management skills. Well-organized, systematic, and diplomatic in building consensus and spearheading teams. Specializes in planning and implementation.
Overview
42
42
years of professional experience
Work History
INFORMATION TECHNOLOGY MANAGER
Arkansas Agriculture Department/Forestry Div.
Little Rock, AR
01.2004 - 10.2024
- Coordinated IT system development and implementation
- Provided technical assistance and evaluated new software/hardware
- Analyzed, installed, and repaired agency network hardware/software
- Administered network security and ensured compliance
- Managed IT budget and expenditure plans
- Provided help desk support and conducted desktop/server installations
- Maintained wide and local area networks and remote desktop services
- Developed IT policies, procedures, and standards
SYSTEM ADMINISTRATOR
Efficiency Production, Inc.
Mason, MI
01.2000 - 01.2004
- Provided help desk support and conducted server/desktop installations
- Resolved configuration problems and coordinated repairs
- Maintained server user and folder permissions for users and groups
- Implemented and maintained network security
COMPUTER NETWORK ENGINEER
ACD Computers/Internet
Okemos, MI
01.1998 - 01.2000
- Provided networking and computer support to business accounts
- Installed and maintained computer networks and infrastructures
- Trained customers in computer-system setup and operations
COMPUTER SUPPORT SPECIALIST
Lucas Technology
Ormond Beach, FL
01.1996 - 01.1998
- Provided network and computer support services
- Built servers and personal computers
- Assisted in training and supervising staff
SELF-EMPLOYED
Computer Works
Daytona Beach, FL
01.1993 - 01.1997
- Computer sales and services
1st. CLASS PETTY OFFICER/E-6
US Navy
Pearl Harbor, HI
01.1983 - 01.1993
- Supervised installations of electrical, mechanical, hydraulic tubing, and air systems
- Managed a 10-man team responsible for maintenance of the PHM fleet
Education
Web Security - Web
New Horizons
Little Rock03.2007
Penetration Specialist - Pen Testing
Information Tacticians
Miles Information03.2006
System Administrator - Computer Systems
US Navy
Key West06.1992
Networking and Security - Networking
US Navy
Key West06.1992
Skills
- Design and implement Ethernet networking topologies
- Install, troubleshoot, and manage firewalls
- Install, troubleshoot, and manage routers
- Install, troubleshoot, and manage switches
- Install and repair data infrastructures
- Install and repair phone infrastructures
- Install and manage antivirus packages
- Network security measures
- Compliance with standards
- Install and manage backup software
- Install and support the Windows OS
- Install and support MS Office 365
- Provide help desk support
- Troubleshooting
- Security improvements
- IT governance
- Budget administration
- IT compliance
- Project coordination
- IT asset management
- Network administration
- Disaster recovery
- IT budgeting
- Information security
Accomplishments
- Program Manager of the yeay 2007
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
INFORMATION TECHNOLOGY MANAGER
Arkansas Agriculture Department/Forestry Div.
01.2004 - 10.2024
SYSTEM ADMINISTRATOR
Efficiency Production, Inc.
01.2000 - 01.2004
COMPUTER NETWORK ENGINEER
ACD Computers/Internet
01.1998 - 01.2000
COMPUTER SUPPORT SPECIALIST
Lucas Technology
01.1996 - 01.1998
SELF-EMPLOYED
Computer Works
01.1993 - 01.1997
1st. CLASS PETTY OFFICER/E-6
US Navy
01.1983 - 01.1993
Web Security - Web
New Horizons
Penetration Specialist - Pen Testing
Information Tacticians
System Administrator - Computer Systems
US Navy
Networking and Security - Networking
US Navy
References
References available upon request.
Educationawards
- Penetration Specialist, Mile Information Access Tacticians, AR, 2006
- Web Security, New Horizons Learning Center, MI, 2002
- Web Design, New Horizons Learning Center, MI, 2002
- Hydraulic Shop Journeyman, IMA, USN, 1993
- System Installer, USN, 1992
- System Administrator, USN, 1992
- Network and Security, USN, 1992
- Total Quality Management, University of Wisconsin-Madison, 1992
- Joint Meritorious Unit Commendation, 1992
References
References available upon request.
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