Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bobby Clemons

Glendale,AZ

Summary

Hardworking employee enthusiastic about learning different fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Semi Truck Driver

Ryder Logistics
07.2024 - Current
  • Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Maintained compliance with federal regulations by accurately logging hours of service, rest breaks, and mileage in electronic logbooks.
  • Increased fuel efficiency by implementing eco-friendly driving techniques such as coasting, proper gear usage, and minimizing idling time.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Semi Truck Driver

Landstar Owner Operators Bcos
10.2022 - 07.2024
  • Promoted a positive company image by presenting a professional appearance and demeanor when interacting with customers or other drivers during stops or layovers.
  • Streamlined paperwork processes by accurately completing all necessary documentation related to shipments, including bills of lading and proof of deliv
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Semi Truck Driver

CRST Flatbed
10.2020 - 08.2023
  • Contributed to efficient loading procedures by coordinating with warehouse staff at pick-up locations for streamlined cargo handling processes.
  • Negotiated access to difficult delivery locations using problem-solving skills and clear communication with clients.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.

Customer Service Representative

Discover Card
06.2018 - 09.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Dollar General Store
01.2018 - 06.2018
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Fry Cook

Outback Steakhouse
08.2016 - 12.2017
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.

Education

No Degree - Commercial Driving License

Road Master Driving School
Phoenix, AZ
10-2020

Lake Nona High
Orlando, FL
06-2016

Skills

  • Dedicated work ethic
  • Self-motivation and discipline
  • Safe driving practices
  • Commercial driver's license
  • Forklift operator certification
  • Team player
  • Competitive
  • Adaptable
  • Strategic thinking

Certification

  • CDL Licensed - September 2020
  • Forklift Certification- August 2021

Timeline

Semi Truck Driver

Ryder Logistics
07.2024 - Current

Semi Truck Driver

Landstar Owner Operators Bcos
10.2022 - 07.2024

Semi Truck Driver

CRST Flatbed
10.2020 - 08.2023

Customer Service Representative

Discover Card
06.2018 - 09.2020

Cashier

Dollar General Store
01.2018 - 06.2018

Fry Cook

Outback Steakhouse
08.2016 - 12.2017

No Degree - Commercial Driving License

Road Master Driving School

Lake Nona High

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