Bobby Covington
Memphis
Summary
Results-driven professional with over 5 years of experience leading teams, optimizing operations, and achieving organizational goals. Skilled in employee training, workflow management, and performance improvement. Seeking a supervisor/manager position to leverage leadership strengths and drive operational excellence.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Coach Trainer
TJX Companies
Memphis
09.2019 - Current
- Coach trainer with over three years of experience developing, delivering, and managing training programs that drive performance improvement and individual growth.
- Skilled in curriculum design, group facilitation, and one-on-one coaching for diverse audiences.
- Adept at building strong relationships, fostering motivation, and aligning training initiatives with organizational goals.
- Passionate about helping individuals and teams unlock their full potential.
- On the job training and skill assessments.
- Learned the system and at times took matters into my own hands to complete the task and satisfied the customer.
- Standard operating procedure (SOP) training.
- Trained supervisors within their departments to meet customer expectations and performance standards.
- Warehouse management system (WMS).
- Clear verbal and written communication.
- Collaboration across departments (all areas of operations).
Supervisor
TJX Corporation
09.2019 - Current
- Dedicated and proactive supervisor with over 4 years of experience leading teams, streamlining workflows, and improving performance in fast-paced environments.
- Skilled in employee training, performance management, and problem solving.
- Proven track record of achieving productivity targets while fostering a positive and safe workplace culture.
- 6 years certified experienced forklift operator with the ability to safely operate powered material handling equipment.
- Supervise a team of 25+ production staff across multiple shifts, ensuring adherence to safety quality standards.
- Develop training and onboarding programs to improve employee retention and skill development.
- Implement workflow improvements that increased efficiency by 15% and reduced errors by 10%.
- Collaborate with upper management to meet daily output goals and reporting metrics.
- Maintain accuracy of storage locations by performing routine inventory.
Education
High School - College Preparatory
Southwind High School
Memphis, TN 08.2011 - 05.2015
Skills
- Teamwork
- Time management
- Organizational skills
- Management skills
- Computer skills
- Adaptability
- Customer service
- Deadline-oriented
- Route planning
- Load securing
- Time management
- Loading and unloading
- Time-sensitive deliveries
- Verbal and written communication
- Handheld scanning devices
- Delivery and pickup
- Safety procedures
- Standard operating procedure (SOP)
Awards And Acknowledgements
- Mastered many obstacles by administering good teamwork within any area of my workplace.
- Mastered maintaining & successfully running two areas of operation within TJX distribution at once.
- Dedicated and patient training professional with experience in educating and supporting individuals who do not speak English as their first language.
- Praised for taking initiative in training new employees and improving workflow processes.
Timeline
Coach Trainer
TJX Companies
09.2019 - Current
Supervisor
TJX Corporation
09.2019 - Current
High School - College Preparatory
Southwind High School
08.2011 - 05.2015